D365 CRM Developer

TN United Kingdom; London; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

An innovative firm is seeking a skilled D365 CRM Developer to enhance their CRM systems through a vital upgrade from Dynamics 2011 to D365 CE Online. This role involves crucial responsibilities such as data migration, system configuration, and troubleshooting, ensuring a seamless transition. Collaborating with a dedicated team, you will play a key role in delivering a successful project that meets business requirements. If you are passionate about CRM solutions and have a knack for problem-solving, this opportunity offers a dynamic environment where your expertise will make a significant impact.

Qualifications

• 3+ years of hands-on experience with Microsoft Dynamics CRM.
• Strong experience with Dynamics 2011 CRM and upgrade processes.

Responsibilities

• Assist in the migration of CRM data and customizations from Dynamics 2011 to D365 CE Online.
• Provide technical support during the migration and resolve upgrade issues.

Skills

Microsoft Dynamics CRM

D365 CE (Customer Engagement)

Data Migration

Troubleshooting

Customization & Configuration

Integration with APIs

Analytical Skills

Job description

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Hybrid working - 2 days a week in London

We are seeking an experienced D365 CRM Developer to join our team on a 6-month contract basis to support the upgrade of our CRM system from Dynamics 2011 to D365 CE (Customer Engagement) Online.

Key Responsibilities:

1. Upgrade Support: Assist in the migration of CRM data, customizations, and configurations from Dynamics 2011 to D365 CE Online.
2. Troubleshooting & Issue Resolution: Provide technical support during the migration and resolve any issues related to the upgrade process.
3. System Configuration & Customization: Configure and customize D365 CRM modules, including Sales, Customer Service, and Marketing, to meet business requirements.
4. Data Migration: Ensure smooth data migration, integrity, and testing from the legacy Dynamics 2011 system to D365 CE Online.
5. Collaboration: Work closely with functional consultants, project managers, and the wider development team to ensure successful project delivery.
6. Testing & Validation: Perform unit testing and assist with user acceptance testing (UAT) to ensure the system meets the defined requirements.

Key Skills & Experience:

1. Experience: Minimum 3+ years of hands-on experience with Microsoft Dynamics CRM.
2. CRM Versions: Strong experience with Dynamics 2011 CRM, specifically related to the upgrade to D365 CE.
3. Customization & Configuration: Experience in developing and customizing Dynamics 365 CRM applications, including forms, views, dashboards, and business rules.
4. Integration: Experience with integrating D365 CRM with other business applications using web services, APIs, and data connectors.
5. Data Migration: Familiar with tools and strategies for migrating data between Dynamics 2011 and D365 CE Online.
6. Problem-Solving: Strong troubleshooting and analytical skills to resolve CRM-related issues during the upgrade process.