D365 CE Solution Architect

Avanade; London; On-site; GBP 75,000 - 95,000; Full time

Job summary

A leading tech consultancy in London seeks a Customer Engagement Solution Architect to guide the design and implementation of Microsoft Dynamics 365 solutions. You will collaborate with clients, ensuring alignment with business objectives, and lead technical discussions within teams. Your deep expertise in Dynamics 365 and cloud technologies will shape high-performing solutions in a dynamic environment. The role includes opportunities for training and career growth.

Benefits

Exceptional development and training opportunities

Real-time access to technical resources globally

Dedicated career advisor

Supportive coworkers

Qualifications

• Proven experience in solution architecture for Microsoft Dynamics 365 CE.
• Deep knowledge of integration patterns and cloud technologies.
• Excellent leadership skills to influence decision-making.

Responsibilities

• Lead architecture design for D365 CE and Power Platform implementations.
• Define solution roadmaps and technical architectures.
• Ensure alignment with business goals and best practices.

Skills

Solution Architect for Microsoft Dynamics 365 CE

Expertise in D365 CE modules

Enterprise architecture

Cloud technologies (Azure, Dataverse)

Security and compliance best practices

Stakeholder management

DevOps and CI/CD

Problem-solving skills

Tools

Power Apps

Power Automate

Power Virtual Agents

Power BI

Job description

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At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create numerous opportunities for Microsoft, our clients, and for you. Avanade offers countless paths for you to pursue, and one of them is sure to lead to your unique version of success.

As a Customer Engagement Solution Architect, you will be a trusted advisor to clients, leading the design and implementation of complex Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform solutions. You will work closely with stakeholders to define solution architecture, ensure alignment with business needs, and drive digital transformation strategies. This role provides the opportunity to work for Microsoft’s #1 partner, focusing on innovation, leadership, and delivering high-impact solutions.

Together we do what matters.

• Proven experience as a Solution Architect for Microsoft Dynamics 365 CE and Power Platform solutions.
• Deep expertise in D365 CE modules (Sales, Customer Service, Marketing, Field Service) and Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI).
• Strong background in enterprise architecture, integration patterns, and cloud technologies (Azure, Dataverse, API management).
• Experience with security, compliance, and governance best practices in Dynamics 365 and Power Platform.
• Ability to translate business requirements into scalable technical architectures.
• Excellent stakeholder management and leadership skills, with the ability to influence decision-making.
• Familiarity with DevOps, CI/CD, and ALM best practices for Power Platform solutions.
• Strong problem-solving skills and ability to lead technical discussions.
• Microsoft certifications are highly desirable.

This role requires deep expertise in Microsoft Dynamics 365 CE, Power Platform, and solution architecture best practices to deliver scalable, secure, and high-performing solutions.

Key Responsibilities:

• Lead solution architecture design for D365 CE and Power Platform implementations, ensuring alignment with business goals and technical best practices.
• Work closely with clients, business stakeholders, and technical teams to define solution roadmaps and architecture blueprints.
• Provide leadership and guidance on best practices for enterprise CRM solutions, integrations, security, and governance.
• Design complex integrations between D365 CE, Power Platform, and third-party applications using Azure Integration Services, Dataverse, and APIs.
• Oversee technical delivery, ensuring solutions are scalable, high-performing, and aligned with Microsoft best practices.
• Lead architecture governance and provide oversight on solution design, development, and deployment.
• Support pre-sales activities, including solution demonstrations, proposal writing, and client presentations.
• Mentor and coach technical teams, fostering a culture of innovation and excellence.
• Stay updated on Microsoft’s latest innovations and contribute to internal knowledge-sharing initiatives.

Some of the best things about working at Avanade:

• Opportunity to work for Microsoft’s Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications).
• Real-time access to technical and skilled resources globally.
• Dedicated career advisor to encourage your growth.
• Engaged and helpful coworkers genuinely interested in you.

Find out more about some of our benefits: Employee Benefits at Avanade | Avanade