D365 CE Product Owner

La Fosse Associates; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment firm seeks an experienced D365 Customer Engagement (CE) Product Owner to lead the development and optimisation of their Dynamics 365 CE platform. You will bridge the gap between business stakeholders and technical teams, ensuring solutions align with organisational goals and champion platform adoption and improvement.

Benefits

Outside IR35

Qualifications

• Proven experience as a Product Owner with Dynamics 365 CE.
• Strong understanding of Agile delivery methodologies.
• Experience in not-for-profit or charity sectors desirable.

Responsibilities

• Own and manage the D365 CE product roadmap and backlog.
• Gather, prioritise, and refine business requirements into user stories.
• Collaborate with IT and business units for effective delivery.

Skills

Stakeholder management

Communication

Understanding of Agile methodologies

Tools

Microsoft Dynamics 365 CE

Job description

Job Benefits: Outside IR35

We are seeking an experienced D365 Customer Engagement (CE) Product Owner to lead the ongoing development, optimisation, and delivery of our Dynamics 365 CE platform. You will act as the primary link between business stakeholders and technical teams, ensuring the platform effectively supports organisational goals.

Key Responsibilities:

• Own and manage the D365 CE product roadmap and backlog.

• Gather, prioritise, and refine business requirements into clear, actionable user stories.

• Collaborate with cross-functional teams including IT, third-party suppliers, and business units.

• Oversee sprint planning, reviews, and retrospectives.

• Ensure solutions meet business needs, are user-friendly, and align with organisational strategy.

• Champion platform adoption and continuous improvement.

Skills & Experience:

• Proven experience as a Product Owner working with Microsoft Dynamics 365 CE.

• Strong understanding of Agile delivery methodologies.

• Excellent stakeholder management and communication skills.

• Not-for-profit or charity sector experience highly desirable.

• Experience managing third-party delivery partners beneficial.