D365 CE/CRM Consultant

JR United Kingdom; Newcastle upon Tyne; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading organization is looking for a D365 CE/CRM Consultant in Newcastle upon Tyne to enhance their Field Service operations. Join a forward-thinking team that values innovation and offers career development opportunities while working remotely with occasional travel to client sites.

Benefits

Competitive Salary

Home-based role with occasional travel

Excellent career development opportunities and training

Qualifications

• Proven experience with Dynamics 365 CE and Field Service solutions.
• Strong understanding of CRM implementation and configuration.
• Experience in consulting roles, ideally in a client-facing environment.

Responsibilities

• Implement, configure, and optimise Dynamics 365 CE focused on Field Service capabilities.
• Collaborate with clients to deliver tailored solutions and provide support across project lifecycles.
• Assist with training and ensure successful adoption of the platform.

Skills

Dynamics 365 CE

Field Service

CRM implementation

Client Relationships

Strong Communication Skills

Education

Certifications in Dynamics 365

Job description

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D365 CE/CRM Consultant, newcastle-upon-tyne, tyne and wear

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Client:

Shape IT Recruitment

Location:

newcastle-upon-tyne, tyne and wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

We are partnering with an industry-leading organisation in search of a skilled Dynamics CE/CRM Consultant with a strong background in Field Service solutions. In this role, you will work closely with clients to implement, configure, and optimise Dynamics 365 CE solutions tailored to their Field Service operations.

This is an exciting opportunity to join a forward-thinking team that values innovation, collaboration, and customer success. You’ll be able to apply your expertise in Dynamics CE/CRM while enhancing your career in a home-based role with occasional travel to client sites.

Key Responsibilities:

• Implement, configure, and optimise Dynamics 365 CE with a focus on Field Service capabilities
• Collaborate with clients to understand their requirements and deliver tailored solutions
• Provide support in managing full project lifecycles, from design through to deployment
• Assist with training and user enablement to ensure the successful adoption of the platform
• Troubleshoot issues and provide expert advice on system improvements
• Work closely with project teams and stakeholders to drive client success

Key Requirements:

• Proven experience with Dynamics 365 CE and Field Service solutions
• Strong understanding of CRM implementation and configuration
• Experience in consulting roles, ideally in a client-facing environment
• Ability to work independently and manage client relationships
• Strong communication skills and the ability to present to stakeholders
• Willingness to travel occasionally for client engagements
• Certifications in Dynamics 365 (preferred, but not essential)

Why Join:

• Competitive salary of £50-60k
• Home-based role with occasional travel
• Work with a leading partner in the industry
• Excellent career development opportunities and training

If you're passionate about Dynamics 365 and looking for an exciting challenge with a dynamic team, apply today!