D365 BC Support Consultant

JR United Kingdom; Portsmouth; Remote; GBP 45,000 - 55,000; Full time

Job summary

Join a leading Microsoft Partner as a D365 BC Support Consultant. In this remote-first role, you will support Dynamics 365 Business Central users, troubleshoot issues, and deliver training. Enjoy competitive salary, supportive culture, and opportunities for training and certification.

Benefits

Training and certification opportunities

Supportive team culture

Exposure to various clients and industries

Qualifications

• Strong experience supporting Dynamics 365 Business Central or Dynamics NAV.
• Functional understanding of core BC modules like finance and inventory.
• Experience with a support desk or ticketing system.

Responsibilities

• Provide 1st–3rd line support for D365 Business Central users.
• Troubleshoot and resolve issues across finance and supply chain modules.
• Deliver user training and documentation.

Skills

Communication

User support

Troubleshooting

Prioritisation

Job description

Social network you want to login/join with:

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Client:

Shape IT Recruitment

Location:

portsmouth, hampshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

Are you a D365 Business Central expert who enjoys solving problems and supporting users? We're looking for a D365 BC Support Consultant to join a growing Microsoft Partner , delivering high-quality support across a range of clients and industries.

The Role

You'll provide functional support for D365 Business Central, acting as the go-to expert for troubleshooting, issue resolution, and user guidance. Working closely with consultants, developers, and end users, you'll play a key role in ensuring smooth day-to-day operations and continuous improvement.

Key responsibilities:

• Provide 1st–3rd line support for D365 Business Central users
• Troubleshoot and resolve issues across finance, supply chain, and other key modules
• Escalate technical issues where necessary, working alongside the development team
• Assist with testing, configuration, and minor enhancements
• Deliver user training and documentation
• Support system upgrades, patches, and rollouts

What We’re Looking For

• Strong experience supporting Dynamics 365 Business Central (or Dynamics NAV)
• Functional understanding of core BC modules (finance, inventory, purchasing, etc.)
• Excellent communication skills and a user-focused approach
• Ability to prioritise and manage multiple tickets/issues simultaneously
• Experience with a support desk or ticketing system
• Knowledge of extensions, Power Platform, or SQL is a bonus

What’s on Offer

• Salary of £45,000 – £55,000 depending on experience
• Remote-first role with occasional client or team meetups
• Supportive team culture and clear development pathways
• Exposure to a wide range of clients, industries, and BC setups
• Training and certification opportunities

How to Apply

If you're a D365 BC Support Consultant looking to join a company that values both its people and its clients, we'd love to hear from you. Apply now or get in touch for a confidential chat.