D2C Logistics Manager

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Are you someone who sees logistics not just as movement but as a system to be mastered, optimized, and evolved?

If you thrive on improving complex freight operations, building smart 3PL partnerships, and finding cost-saving opportunities others miss — this might be the perfect role for you.

We’re looking for a D2C Logistics Manager to join Malaberg Group and help us reshape how products move across borders and reach customers faster and smarter, especially in the USA.

Who We Are:

Malaberg Group is not just another company. We're a rapidly expanding direct-to-consumer innovator, creating brands that transform customers’ lives. Our US brands have expanded rapidly, driven by our commitment to breakthrough, high-quality products.

What You’ll Do

As D2C Logistics Manager, you’ll take ownership of both international freight logistics and last-mile parcel delivery. You’ll be responsible for optimizing pallet shipments, setting up US 3PL operations, and driving measurable cost reductions across our global logistics setup. This is a high-impact role for someone ready to roll up their sleeves and lead both strategy and execution.

Key Responsibilities

1. Oversee air and freight shipments from UK to US for both raw materials and finished goods. Identify and manage freight forwarders, optimize routes, and reduce costs through smart vendor negotiation.
2. Set up and manage relationships with US-based 3PL partners for direct-to-consumer parcel delivery. Lead warehouse selection, contract negotiation, and performance tracking.
3. Cost Optimization & Data Analysis: Build and own dashboards to track freight and parcel metrics. Use data to identify savings opportunities, benchmark performance, and inform strategic decisions.
4. Multi-Warehouse Expansion: Support the rollout of multiple warehouse hubs across the US to reduce last-mile delivery times and improve customer experience.
5. Cross-Border Compliance & Coordination: Ensure smooth movement of goods across regions by coordinating with manufacturing, supply chain, and procurement teams. Hold freight and 3PL partners accountable through structured reporting, pricing scorecards, and SLA reviews.
6. Process Improvement & Reporting: Establish reporting frameworks for logistics KPIs and lead continuous improvement efforts for delivery speed, reliability, and cost.

Qualifications

• Experience: Proven track record in logistics, freight, or supply chain management within a D2C or B2C environment, with measurable results to demonstrate impact.
• Track Record: Proven experience managing 3PL relationships, setting up new logistics providers, and optimizing shipping from multiple regions.
• Analytical Skills: Advanced proficiency in Excel and reporting tools; a data-first mindset is essential.
• Industry Knowledge: Strong understanding of US warehousing, parcel delivery, and global freight networks.
• Communication: Skilled at working cross-functionally and managing external vendors and partners.
• Location: UK-based, with occasional travel to the US required for partner visits. Some flexibility to collaborate across US time zones is preferred.

Preferred Experience

• Hands-on logistics leadership within fast-paced D2C, B2C or manufacturing environments.
• Strong understanding of multi-region shipping operations, particularly between the UK, EU, and US.
• Prior success reducing freight or last-mile costs through data-led strategies.
• Experience launching or scaling multi-warehouse operations across the US.

Ready to Take Ownership?

If this sounds like an exciting challenge you’d love to take on, we’d love to hear from you! Please submit your CV today — we look forward to reviewing your application.