Czech Speaking Customer Service Agent

Mulberry Recruitment; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Czech speaking Customer Service Agent for a temporary full-time role working from home. Responsibilities include managing relationships, handling customer inquiries, and data manipulation. The ideal candidate will be fluent in Czech and English with strong customer service skills. Offering £13.00 weekly pay, the position requires availability Monday to Friday, 8am to 5pm.

Qualifications

• Fluent in Czech and English.
• Experience in a customer service role is preferred.
• Ability to work from home effectively.

Responsibilities

• Manage customer relationships and requirements.
• Respond to emails and calls promptly.
• Collaborate with colleagues on campaigns.
• Manipulate and present data to clients.
• Liaise with customers throughout the project.

Skills

Czech language proficiency

Customer service skills

Communication skills

Data manipulation skills

Job description

Czech speaking Customer Service Agent

Location: Work From Home

Type: Temporary - Ongoing for a year

Hours: Monday - Friday, 8am-5pm

Pay: £13.00- Weekly pay

Our client is looking to recruit Customer Service Agents for their exciting new campaign. This is an ongoing temporary role, working from home, full time.

Daily Duties

• Managing the relationship and briefing requirements
• Answering email and calls in a timely and efficient manner
• Working with colleagues to run successful campaigns
• To manipulate data and present data results to the clients in the required format
• To liaise with customers as part of the project co-ordination processes
• Ability to use own initiative and apply common sense to all work situations