Cytology Clerical Officer

Ashford and St. Peter's Hospitals NHS Foundation Trust; Chertsey; On-site; GBP 26,000; Full time

Job description

Job Summary

The post holder will:

1. Perform data entry tasks in the Cytology office using the Enterprise LIMS.
2. Answer phone calls and take appointment bookings.
3. Answer telephone helpline enquiries and refer on queries to other areas if necessary.
4. Check request forms against patient history to allocate to appropriate work streams.
5. Scan request forms and history documentation into DART database.
6. Match microscope slides and request forms and transport them to the screening room.

Main duties of the job

1. Entering patient details onto the Enterprise LIMS.
2. Entering patient results onto the Enterprise LIMS.
3. Scanning daily of request forms into DART database.
4. Responding to all telephone enquiries and keeping records.
5. Making enquiries to GP surgeries, Consultants and other hospitals.
6. Looking up patient histology on external hospital systems.
7. Informing the Office Manager, on a regular basis, of any work backlogs.
8. Carrying out general clerical duties i.e. Filing, photocopying.
9. Carrying out daily audits on negative Gynae and non-gynae request forms.
10. Carrying out daily direct referral query, using Excel and sending by secure email to internal and external Colposcopy clinics.
11. Carrying out weekly direct referral query for each Colposcopy clinic that receives daily direct referrals sending by secure email.
12. Dealing with andrology appointments booking and printing appointment calendar from Outlook.
13. Assisting in the training of new starters.
14. Matching microscope slides and request forms and transporting them to the screening room.

About Us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond. Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities. Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.

We can offer you the full range of NHS benefits/discounts and in addition:

• Excellent pension scheme and annual leave entitlement
• On-site Nurseries
• On-site staff cafes
• On-site parking
• Support in career development
• Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Date posted

16 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,427 a year per annum inc. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

323-AC4898-ED

Job locations

St Peters Hospital

Guildford Road

Chertsey

KT16 0PZ

Job Description

Job responsibilities

1. To have the skills necessary to use the BSPS LIMS system (Winpath Enterprise) for data entry, result entry, report authorisation and accessing older authorised reports.
2. To use the ipassport document control software package to record training and competency + access controlled documents.

Person Specification

Attitude, Behaviour and Values

Essential

• Seeks out and takes opportunities for improving the service offered
• Flexible in their attitudes and behaviours to support team working and delivery of objectives
• Supports learning and development of self and others
• Willing and able to take personal responsibility

Desirable

• Already works within NHS setting

Qualifications and Further Training

Essential

• At least 5 GCSE's or NVQ to level 2 or equivalent qualifications

Desirable

• Willing to undergo training to ensure relevant level of knowledge.

Experience

Essential

• Experience of working in an office environment

Desirable

• Use of BSPS LIMS e.g. Winpath Enterprise to include accessing patient results and data entry.

Skills

Essential

• Ability to work to deadlines, well organised and flexible.
• Good computer skills
• Written and verbal communication skills including a clear concise and polite telephone manner
• Ability to maintain good working relationships with all members of staff.
• Proficient with Microsoft package

Desirable

• Advanced experience with using Excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St Peters Hospital

Guildford Road

Chertsey

KT16 0PZ

Employer's website

https://www.ashfordstpeters.nhs.uk/