Cytology Administrator Norfolk and Norwich University Hospitals NHS Foundation Trust

Northumbria Healthcare NHS Foundation Trust; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dedicated team at a leading NHS trust, where you will play a key role in supporting the Cytology Department. This full-time position offers a dynamic work environment, focusing on efficient administrative support for cervical cytology services. You will be responsible for managing request forms, preparing for MDT meetings, and ensuring effective communication with healthcare professionals. With a commitment to excellence and patient care, this role is ideal for organized individuals looking to make a positive impact in a busy laboratory setting. Enjoy the benefits of working within a supportive team and contributing to the health of the community.

Benefits

Flexible Working Hours

Physiotherapy Services

Staff Discounts

Pension Schemes

Qualifications

• Experience in a busy administrative role within a healthcare setting.
• Strong communication skills for interacting with healthcare professionals.

Responsibilities

• Manage registration of request forms and identify samples.
• Prepare for Multidisciplinary Team meetings and produce referrals.
• Handle high volumes of emails and manage Practice Nurse queries.

Skills

Organizational Skills

Attention to Detail

Communication Skills

Flexibility

Education

Relevant Administrative Experience

Tools

LIMS (Laboratory Information Management System)

Job description

Here at the Norfolk and Norwich University Hospital, we pride ourselves on providing an excellent service to our patients. Our core values—People Focused, Respect, Integrity, Dedication, and Excellence—guide our work ethic.

An opportunity has arisen for an experienced, enthusiastic individual to join the Cytology Department within Cellular Pathology at NNUH, based at the Cotman Centre.

The successful candidate will work as part of the Office team supporting Cervical Cytology for the HPV Primary Screening Pathway in the East of England, ensuring an effective, efficient, responsive, and empathetic service.

Cytology is a busy, time-sensitive laboratory aiming for a 14-day turnaround time, processing approximately 400,000 samples annually. We are one of eight laboratories delivering a lean clinical cervical cytology service to the East of England.

We seek a highly organized, hardworking, and detail-oriented individual to join our team. This full-time role involves working 37.5 hours per week, five days out of seven. The interview date is scheduled for 16th May 2025.

Our small Office team works closely and cohesively. The ideal candidate will be focused, motivated, helpful, supportive, and flexible, providing professional administrative support to the Cytology Department. The role also involves investigation work, including:

1. Registration of request forms, identifying out-of-programme samples within set guidelines and reporting rejections to the Laboratory Manager.
2. Investigation and recording of Colposcopy outcomes onto the LIMS, communicating with local and national hospitals via email.
3. Preparation for Multidisciplinary Team (MDT) meetings, shared among six administrative staff.
4. Producing daily and weekly referrals to 18 hospitals, investigating anomalies, and ensuring correct referral dispatch.
5. Interacting professionally with other healthcare professionals and handling a high volume of emails daily.
6. Proactively managing workload, adjusting as needed, and confidently handling Practice Nurse queries, including maintaining a telephone log sheet.

Please refer to the Job Description for the full responsibilities and requirements.

Join us at NNUH and be part of a workforce of over 10,000 staff! We are a leading NHS trust providing acute care for around one million people, with state-of-the-art facilities and strong ties to the University of East Anglia for teaching and research.

We offer a range of NHS benefits, including flexible working hours, physiotherapy services, staff discounts, pension schemes, and more. Please note, this position does not meet UKVI eligibility for a Skilled Worker Visa, and the Trust cannot issue a Certificate of Sponsorship.

This advert closes on Tuesday, 6 May 2025.