Cycling Support Officer – parkride

Midland Mencap; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

Midland Mencap is seeking a warm and motivated Cycling Support Worker to enhance community cycling activities across the West Midlands. The ideal candidate will excel in communication, problem-solving, and teamwork, supporting those with diverse needs in an inclusive environment.

Qualifications

• Experience working with children and adults with learning disabilities is beneficial.
• Transferable skills from other sectors valued.
• Ability to communicate effectively and work in a team.

Responsibilities

• Support the delivery and development of cycling opportunities.
• Assist in training individuals to cycle safely.
• Promote cycling across all abilities and communities.

Skills

Communication

Motivating

Problem-solving

Teamwork

Job description

WHERE: Main Base: Pinewood Head Office, B32 3BZ

Secondary Base: Locations across the West Midlands

Who We Look for

Are you a warm, personable, and highly motivated individual who works as part of a busy team?

Do you have a passion for what you do, are you an effective communicator, motivator, and do you have good problem-solving skills?

The Cycling Support Worker will work alongside an experienced team across the West Midlands.

You will collaborate with colleagues across Midland Mencap and local community assets to develop joint activities and opportunities.

You will assist the coordinator in promoting and attracting new participants to parkride and in planning and delivering a range of cycling and leisure activities based on identified needs.

We value integrity, ethical standards, and a commitment to excellence.

Experience working with children, young people, and adults with learning disabilities is a bonus. We also value transferable skills from other sectors and provide comprehensive training to all staff.

What does a Cycling Support Officer do?

Midland Mencap aims to turn its vision and mission into reality through this role.

You will support the delivery and development of accessible and inclusive cycling opportunities for individuals and families across the West Midlands, promoting confidence, health, and social skills.

You will understand potential barriers faced by service users and uphold their rights.

You will assist in training individuals in cycling safely and support a person-centred approach to empower community participation.

Your responsibilities include helping citizens access meaningful activities, supporting the planning and delivery of parkride sessions, and promoting cycling across all abilities and communities.

The ideal candidate will work well within an established team and use their initiative when communicating with staff, families, and professionals.

Key Tasks

• Deliver and support cycling sessions as part of the parkride programme.
• Assist or facilitate cycling taster sessions for groups of all abilities.
• Familiarity with the use and assembly of technical equipment, e.g., cycles.
• Provide support and guidance to volunteers.
• Represent the charity at events, conferences, and exhibitions as requested.
• Update and maintain online databases.
• Collect evidence and measure impact against service outcomes.
• Develop positive relationships with participants to support independence.
• Maintain accurate records.
• Perform any other tasks deemed appropriate by the organization.

When applying, please complete the two forms below and attach them to your email: