Cycling Support Officer – parkride

Midland Mencap; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking organization dedicated to promoting health and social skills through cycling. As a Cycling Support Officer, you will work collaboratively with a passionate team to deliver inclusive cycling sessions for individuals and families across the West Midlands. Your role will empower participants, helping them overcome barriers and enjoy meaningful activities. With a commitment to integrity and excellence, this position offers a unique opportunity to make a positive impact in the community while developing your skills in a supportive environment. If you are motivated and personable, this role is perfect for you.

Qualifications

• Experience working with children and adults with learning disabilities is a plus.
• Ability to communicate effectively and motivate participants.

Responsibilities

• Support delivery of inclusive cycling opportunities across the West Midlands.
• Assist in training individuals in safe cycling practices.

Skills

Effective Communication

Motivation

Problem-Solving

Teamwork

Integrity

Education

Experience with Learning Disabilities

Transferable Skills from Other Sectors

Tools

Technical Equipment Assembly

Job description

JOB TITLE: Cycling Support Officer

EMPLOYMENT STATUS: Permanent

RESPONSIBLE TO: Parkride Coordinator

SALARY: £12.60 per hour

HOURS: Variable

WHERE: Main Base: Pinewood Head Office, B32 3BZ

Secondary Base: Locations across the West Midlands

Who We Look for

Are you a warm, personable, and highly motivated individual who works as part of a busy team?

Do you have a passion for what you do, are you an effective communicator, motivator, and do you have good problem-solving skills?

The Cycling Support Worker will work alongside an experienced team across the West Midlands.

You will collaborate with colleagues across Midland Mencap and local community assets to develop joint activities and opportunities.

You will assist the coordinator in promoting and attracting new participants to parkride and in planning and delivering a range of cycling and leisure activities based on identified needs.

We value integrity, ethical standards, and a commitment to excellence.

Experience working with children, young people, and adults with learning disabilities is a bonus. We also value transferable skills from other sectors and provide comprehensive training to all staff.

What does a Cycling Support Officer do?

Midland Mencap aims to turn its vision and mission into reality through this role.

You will support the delivery and development of accessible and inclusive cycling opportunities for individuals and families across the West Midlands, promoting confidence, health, and social skills.

You will understand potential barriers faced by service users and uphold their rights.

You will assist in training individuals in cycling safely and support a person-centred approach to empower community participation.

Your responsibilities include helping citizens access meaningful activities, supporting the planning and delivery of parkride sessions, and promoting cycling across all abilities and communities.

The ideal candidate will work well within an established team and use their initiative when communicating with staff, families, and professionals.

Key Tasks

• Deliver and support cycling sessions as part of the parkride programme.
• Assist or facilitate cycling taster sessions for groups of all abilities.
• Familiarity with the use and assembly of technical equipment, e.g., cycles.
• Provide support and guidance to volunteers.
• Represent the charity at events, conferences, and exhibitions as requested.
• Update and maintain online databases.
• Collect evidence and measure impact against service outcomes.
• Develop positive relationships with participants to support independence.
• Maintain accurate records.
• Perform any other tasks deemed appropriate by the organization.

When applying, please complete the two forms below and attach them to your email:

Word Document Format:
Application Form Word
Equal Opportunities Monitoring Word

PDF Format:
Application Form PDF
Equal Opportunities Monitoring PDF