Cycle Technician: Expert Bike Service & Customer Experience

Halfords; Daventry; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Store discount

Employee discount

Health Cash Plan

Uniform

Sharesave scheme

Cycle to Work

Wagestream

Life insurance

Contributory pension

Job summary

Halfords in the United Kingdom is seeking a bike service and repair expert to join our Daventry team. You’ll deliver market-leading service across kids, adult, premium and electric cycles while helping customers choose and maintain their dream bike.

You’ll carry out most of the service work, help develop other team members, and maintain the high quality standards we expect. Previous retail or cycle service experience is helpful, but enthusiasm and customer care are valued, with training provided

Qualifications

• Experience in service, build and repair across cycles.
• Experience delivering great customer service, ideally in retail or cycle services.
• Experience sharing expertise with others.
• Experience working with and achieving sales targets.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Carry out service and repair work on cycles.
• Help develop and mentor other team members.
• Assist customers in selecting and maintaining their bike.

Skills

Bike service & repair

Customer service

Retail experience

Sales targets

Weekend availability

Tools

Bike repair tools

Job description

Halfords in the United Kingdom is seeking a bike service and repair expert to join our Daventry team. You’ll deliver market-leading service across kids, adult, premium and electric cycles while helping customers choose and maintain their dream bike.

You’ll carry out most of the service work, help develop other team members, and maintain the high quality standards we expect. Previous retail or cycle service experience is helpful, but enthusiasm and customer care are valued, with training provided