Cycle Technician - Evans Cycles *New Store Opening*

TN United Kingdom; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits as a Cycle Technician in a brand new store opening in Sheffield. You will be at the forefront of providing exceptional bicycle repair and maintenance services while ensuring customer satisfaction. This role involves diagnosing mechanical issues, assembling bicycles, and conducting safety inspections, all while maintaining a well-organized workshop. Join a forward-thinking company that values quality workmanship and offers a comprehensive perks package, including commission-based bonuses and discounts. If you are passionate about bicycles and customer service, this position is perfect for you!

Benefits

Commission-based bonuses

Monthly Group Rewards and Recognition

Fearless1000 Incentive Scheme

Development Courses with National Qualifications

40% In-store Uniform Discount

Discounted Gym Membership

Group-wide 20% Discount

Ride-To-Work Scheme

Qualifications

• Proficiency in diagnosing and repairing various bicycle types.
• Strong customer service and communication skills are essential.

Responsibilities

• Perform bicycle repairs and maintenance to high standards.
• Provide excellent customer service and safety inspections.

Skills

Bicycle Mechanics

Customer Service

Attention to Detail

Communication Skills

Inventory Management

Education

Experience as a Bicycle Mechanic

Knowledge of Bicycle Brands and Models

Tools

Bicycle Repair Tools

Job description

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Cycle Technician - Evans Cycles *New Store Opening*, Sheffield

Client: Frasers Group

Location: Sheffield, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 13efb188a364

Job Views: 12

Posted: 28.04.2025

Expiry Date: 12.06.2025

Job Description:

Company Description

As a Cycle Tech at Evans Cycles in our brand new Frasers store, your primary responsibility is to provide expert bicycle repair and maintenance services to customers. You will ensure that customers' bicycles are serviced, repaired, and maintained to a high standard, while also providing excellent customer service and advice.

Job Responsibilities

• Bicycle Repairs: Perform a wide range of bicycle repairs, including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service. Troubleshoot and diagnose mechanical issues accurately.
• Bicycle Assembly: Assemble new bicycles according to manufacturer guidelines and store standards, ensuring they are safe and ready for sale.
• Service Consultations: Interact with customers to assess their bicycle repair and maintenance needs. Provide recommendations and cost estimates for services.
• Parts and Accessories: Assist customers in selecting appropriate parts, accessories, and upgrades for their bicycles.
• Safety Inspections: Conduct safety inspections on bicycles to identify and address potential safety hazards.
• Quality Control: Ensure that all repaired bicycles meet the highest quality standards and safety regulations.
• Inventory Management: Maintain a well-organized and efficient workshop, including managing the inventory of spare parts and tools.
• Customer Service: Provide excellent customer service, including explaining repair work to customers, answering questions, and offering advice on bicycle maintenance.

Qualifications

• Proficiency in bicycle mechanics, including the ability to diagnose and repair a wide range of bicycle types and components.
• Previous experience as a bicycle mechanic is highly desirable.
• Knowledge of various bicycle brands, models, and components.
• Strong attention to detail and a commitment to quality workmanship.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of safety standards and practices related to bicycle repairs.
• Willingness to stay updated on the latest advancements in bicycle technology and repair techniques.

Additional Information

We offer a comprehensive package of perks, including:

• Commission-based bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Participation in the Fearless1000 Incentive Scheme
• Development Courses with National Qualifications
• 40% In-store Uniform Discount
• Discounted Gym Membership
• Group-wide 20% Discount across all Fascia
• Ride-To-Work Scheme (eligibility subject to terms and conditions)