Cycle Technician

Frasers Group; Leeds; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading retail company is seeking a Cycle Tech to provide expert bicycle repair and maintenance services. The ideal candidate will have proficiency in bicycle mechanics and strong customer service skills, ensuring quality repairs and advice. Responsibilities include troubleshooting mechanical issues, performing repairs, and assisting customers with parts selection. Flexible hours are required, including weekends.

Benefits

Commission-based bonuses

Monthly Rewards and Recognition

Discounted gym membership

40% in-store uniform discount

Ride-To-Work Scheme

Qualifications

• Experience as a bicycle mechanic.
• Knowledge of various brands and components.
• Willingness to stay updated on bicycle technology.

Responsibilities

• Provide expert bicycle repair and maintenance services.
• Assist customers with selecting parts and accessories.
• Conduct safety inspections to identify hazards.

Skills

Proficiency in bicycle mechanics

Attention to detail

Strong communication skills

Ability to work independently and in a team

Job description

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Cycle Tech at Evans Cycles

Your primary responsibility is to provide expert bicycle repair and maintenance services to customers. You will ensure that bicycles are serviced, repaired, and maintained to a high standard, while also delivering excellent customer service and advice.

• Bicycle Repairs: Perform a wide range of repairs, including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service. Troubleshoot and diagnose mechanical issues accurately.
• Bicycle Assembly: Assemble new bicycles according to manufacturer guidelines and store standards, ensuring safety and readiness for sale.
• Service Consultations: Interact with customers to assess repair and maintenance needs, providing recommendations and cost estimates.
• Parts and Accessories: Assist customers in selecting appropriate parts, accessories, and upgrades.
• Safety Inspections: Conduct safety inspections to identify and address potential hazards.
• Quality Control: Ensure all repaired bicycles meet quality standards and safety regulations.
• Inventory Management: Maintain an organized workshop and manage spare parts and tools inventory.
• Customer Service: Provide excellent service, explain repair work, answer questions, and offer maintenance advice.

Qualifications and skills include proficiency in bicycle mechanics, experience as a bicycle mechanic, knowledge of various brands and components, attention to detail, strong communication skills, ability to work independently and in a team, and knowledge of safety standards. Willingness to stay updated on bicycle technology is essential.

Work is primarily in a workshop environment, may require standing for long periods and lifting heavy objects. Flexibility for work hours, including weekends and evenings, is necessary.

What we offer:

• Commission-based bonuses on a wide range of products
• Monthly Rewards and Recognition
• Participation in the Fearless1000 Incentive Scheme
• Development Courses with National Qualifications
• 40% in-store uniform discount
• Discounted gym membership
• 20% group-wide discount across all Fascia
• Ride-To-Work Scheme (terms apply)