Cycle Technician

TN United Kingdom; Cheadle Hulme; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Cycle Service and Repair Associate, where your passion for bikes and customer service will shine. This role involves servicing and repairing a variety of cycles, ensuring customers find their ideal bike. With extensive training and support for career development, you'll thrive in a dynamic environment that values inclusivity and well-being. Be part of the UK's leading retailer in motoring and electric mobility, and contribute to a culture that celebrates diversity while driving your career forward.

Benefits

Discounts

Wellness support

Cycle to Work scheme

Financial planning tools

Qualifications

• Experience in servicing, building, and repairing cycles.
• Proven ability to deliver excellent customer service.

Responsibilities

• Carry out service and repair work independently.
• Assist in the development of team members.

Skills

Cycle servicing

Customer service

Retail experience

Team development

Sales target achievement

Job description

Job Opportunity: Cycle Service and Repair Associate

Join our team as a Cycle Service and Repair Associate, where your enthusiasm for bikes and customer service skills will drive your success. You will deliver top standards in cycle servicing and repairs across various types of bikes, including kids, adult, premium, performance, and electric cycles.

Your responsibilities will include:

1. Carrying out service and repair work independently
2. Assisting in the development of team members
3. Providing excellent customer service to help customers find and maintain their ideal bike

Ideal candidates will have experience in retail or cycle services, practical skills, and a passion for customer satisfaction. We offer extensive training to support your career development in retail or other areas within the company.

Key requirements:

• Experience in servicing, building, and repairing a range of cycles
• Proven ability to deliver excellent customer service
• Experience sharing expertise with others
• Ability to work towards sales targets
• Flexibility to work on a rota, including weekends

We provide a wide array of benefits, including discounts, wellness support, schemes like Cycle to Work, and financial planning tools, to support our colleagues' well-being and development.

Join us as we expand in motoring and electric mobility, and be part of the UK's leading retailer in this sector. We welcome applications from all backgrounds, committed to creating an inclusive workplace.