Cycle Centre Mechanic

Center Parcs UK & Ireland; Penrith; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Cycle Mechanic to join their vibrant team. In this role, you'll ensure the smooth operation of the Cycle Centre, providing exceptional service to guests while maintaining cycles and equipment. You'll also play a key role in training new staff and ensuring all equipment meets company standards. This position offers a unique opportunity to work in a dynamic environment, where your contributions will directly enhance the guest experience. If you have a passion for customer service and a knack for problem-solving, this could be the perfect fit for you!

Benefits

Colleague Bonus Scheme

Pension Scheme with Life Assurance

Colleague Recognition and Reward Scheme

Free use of leisure facilities

Discounted Center Parcs breaks

20% discount in restaurant and retail outlets

Access to Perks at Work Portal

Employee Assistance Program

Career development opportunities

Externally recognised qualifications

Qualifications

• Previous experience in customer service or cycle mechanic environment is desirable.
• Full driving licence with trailer driving experience is essential.

Responsibilities

• Repair and maintain cycles and equipment for guests.
• Train new starters in cycle maintenance and safety.

Skills

Good communication skills

Ability to perform under pressure

Excellent verbal and written communication skills

Friendly and warm towards guests

Teamwork

Education

Cytech Level 2 qualification

Tools

Microsoft Office

Job description

With a fleet of 3,000 cycles, our Cycle Centre is a thriving hub and a key part of the Center Parcs experience. Our dedicated team is responsible for ensuring our cycles and equipment are ready to hire out to our guests twice per week.

CYCLE CENTRE MECHANIC |£13.09 per hour

As a Cycle Mechanic you will work in conjunction with the Cycle Centre management team to ensure the smooth running of the Cycle Centre.

In this role, you will be responsible for providing and maintaining a high standard of service to our guests, repairing and maintaining cycles and equipment which our guests hire during their break. Other responsibilities will include training new starters in cycle maintenance and cycle safety, ensuring training records are kept up to date, monitoring all parts and stock, updating and maintaining records as appropriate.

The successful candidate will also be required to assist the Cycle Centre management team in checking cycles which have been serviced to ensure all equipment is being maintained to the correct company standard.

Excellent customer services and communication skills will be required as you will deal with guests on a daily basis.

Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Whinfell Forest (CA10 2DW) as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: Plan Your Journey

HOURS OF WORK

You will be contracted to work 136 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.

Shifts will be 4 or 5 days out of 7, including weekends, varied hours of work from 7am-8pm Mondays and Fridays, 8.30am-7pm Sunday and Thursday, 8.30am-5pm Tuesday, Wednesday and Saturdays.

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

About You

Essential requirements:

• Good communication skills
• Ability to perform under pressure
• Excellent verbal and written communication skills
• Pre-empts problems and seeks to find alternatives
• Friendly, genuine and warm towards guests and colleagues
• Works well in a team
• Full driving licence with experience of driving a trailer
  
  

Desirable Requirements

• A good working knowledge of Microsoft Office
• Previous experience of working in a customer service and / or cycle mechanic environment
• Cytech Level 2 qualification
  
  

About The Benefits

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
  
  

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 13th May 2025 at 12 Noon

Interviews to be held: 16th May 2025

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone’s welcome.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.