Cybersecurity Infrastructure Engineer Munich

Darktrace Ltd; Cambridge; Hybrid; GBP 35,000 - 65,000; Full time

Job summary

An established industry player in cybersecurity is seeking a Cyber Security Infrastructure Engineer to join their dynamic post-sales team. This role involves deploying and optimizing cutting-edge AI-powered security solutions for clients across various environments, ensuring top-notch protection against cyber threats. You will collaborate with internal and external stakeholders, manage support tickets, and contribute to the overall success of deployment projects. With a commitment to innovation and excellence, this company offers a vibrant work environment where your skills will make a significant impact in the ever-evolving field of cybersecurity.

Benefits

28 days holiday + public holidays

Additional day off for birthday

AD&D Insurance

Life Insurance

Employee Assistance Program

Qualifications

• Strong ability to collaborate with stakeholders and mentor technical resources.
• Basic knowledge of networking protocols and cyber security principles.

Responsibilities

• Deploy and optimize Darktrace technology for clients.
• Manage customer support tickets and technical issues efficiently.

Skills

Collaboration

Technical Support

Cyber Security Principles

Networking Protocols

Cloud Architecture

OT Network Principles

Education

Technical Educational Background

Tools

AWS

Microsoft

Cisco

Palo Alto Networks

Job description

Darktrace has more than 2,500 employees located globally. Founded by mathematicians and cyber defence experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption.

For over a decade, Darktrace has pioneered a proactive, AI-native approach to security. Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cybersecurity, with technology innovations backed by over 200 patents and pending applications.

Today, Darktrace is a global leader in cybersecurity AI, delivering the essential cybersecurity platform to protect organisations today and for an ever-changing future.

What will I be doing:

Following the rapidly continued growth of our customer base, Darktrace are looking to add to our post-sales team of Cyber Security Infrastructure Engineers.

As a Cyber Security Infrastructure Engineer in the Professional Services organization, you will ensure Darktrace is deployed, integrated, and optimized to the highest standards to provide our clients with industry-leading, AI-powered, cyber security protection.

This crucial, fast paced role involves assisting customers with deploying Darktrace technology within network, cloud, OT, and email environments as well as leading and becoming a trusted advisor to key customers in their security infrastructure design and planning.

You will be regularly completing deployment projects on or before expected Service Level Objectives (SLOs) and integrating new systems into existing network architecture. On the support side, you'll efficiently manage customer support tickets to assist with technical issues and proactively engage with customers to help maintain a healthy deployment.

In this position you'll be maintaining and enhancing communication between all go-to-market teams, including sales, customer success, and operations.

Fluency in German and English is essential for this role.

What experience do I need:

We welcome applications from technical candidates with the strong ability to collaborate with internal and external stakeholders (including mentorship of other technical resources). On a technical level, you'll ideally have the following experience:

• A technical educational background or have experience working as a Network, Cloud, OT or SOC Engineer (or similar role),
• Basic knowledge of computer networking protocols, LAN and WAN, cyber security principles, and the OSI reference model,
• Entry level understanding of network and cloud architecture design, configurations, principles, and best practices,
• Basic familiarity with OT network principles and practices based on the Purdue model,
• Foundational level knowledge and/or certifications with industry-standard vendors such as AWS, Microsoft, Cisco, or Palo Alto Networks.

Additionally, it would be helpful if you had experience in implementing Darktrace sensors and software modules into various environments (including cloud, email, and OT) as well as experience with Darktrace deployment options, integrations, and response enablement and tuning (custom routes, firewall integrations, email) although this is not a requirement for the role.

Benefits we offer:

• 28 days’ holiday + all national public holidays,
• Additional day off for your birthday,
• AD&Di-Insurance,
• Life insurance,
• Employee Assistance Program.

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