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EducationPals in Bath is seeking a security operations professional to join our team. The role covers cybercrime incident response, classification of digital assets, and delivering clear feedback to customers on incidents and classifications.
You will work on detection engineering, build automation guardrails, and measure response speed while collaborating with senior staff to improve processes and workflows in a hybrid Bath office.
Day to day, your responsibilities will include: Cybercrime incident response – communicating analysis of cyber threats to relevant parties to mitigate attacks; Classification of malicious websites, social media profiles, apps, emails, and phone numbers; Providing clear and professional feedback to customers on incidents and classifications; Sharing your ideas on how to improve processes and workflows. Based at our Bath office, but with hybrid flexibility, you’ll report directly to a more senior
Relevance is based on skills and concepts, not a guarantee that you qualify.
Understand how security operations turns signals into action through intake, triage, investigation, containment, recovery, and learning.
Build disciplined triage systems that route alerts by severity, business context, and attacker intent.
Design detection logic that catches real attacks, minimizes false positives, and adapts as adversaries change tactics.
Build playbooks that automate low-risk actions and preserve human judgment for decisions that require context and accountability.
Track metrics that reveal whether your operations can act faster than attackers can achieve their objectives.
Simulate realistic attack scenarios to test whether your detection, triage, and response processes can keep up under pressure.
Understand how AI tools can accelerate triage and investigation, and what guardrails prevent hallucination, prompt injection, and data leakage.