Cyber Security Operations Manager

Iceland; Newbridge; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A major retail company is seeking an experienced Cyber Security Operations Manager to oversee its Cyber Security team. The role involves leading day-to-day security operations, managing incident responses, and ensuring effective security measures are in place. The ideal candidate will have strong leadership skills and thorough knowledge of cyber security processes and technologies. Benefits include generous discounts and extensive holiday allowance.

Benefits

15% discount in stores

30% discount at restaurants

33 days holiday

Free onsite parking

Onsite electric car charging

Subsidised restaurant

Christmas vouchers

Refer a Friend Scheme

Christmas Savings scheme

Discounted dry cleaning

Long service awards

Qualifications

• Proven experience in managing cyber security operations within a complex IT environment.
• Strong leadership and team management skills.
• Expertise in incident response and vulnerability management processes.

Responsibilities

• Lead day-to-day operational security activities.
• Manage security monitoring and incident response.
• Ensure operational processes align with best practices.

Skills

Cyber security operations management

Leadership and team management

Incident response expertise

Vulnerability management processes

Microsoft security technologies

Communication skills

Operational security procedure development

Alert tuning

Security metrics reporting

Automation techniques

Threat intelligence

Education

CISSP, CISM or equivalent certification

Job description

Description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for an experienced and dynamic Cyber Security Operations Manager to join our Cyber Security team.

The successful candidate will report to the Head of Cyber Security and will be responsible for leading the day‑to‑day operational security activities that protect Iceland's systems and data. This includes managing security monitoring, incident response, vulnerability management, and ensuring operational processes are effective and aligned with best practices.

This is a senior role that requires strong leadership skills, technical knowledge, and the ability to work collaboratively across IT and business teams. You will manage a team of security analysts ensuring that threats are identified and mitigated promptly.

This role is based in our Deeside head office, with a minimum of 2 days per week spent working from here.

Specific skills and capabilities we are looking for

Essential

• Proven experience in managing cyber security operations within a complex IT environment.
• Strong leadership and team management skills.
• Expertise in incident response and vulnerability management processes.
• Expertise with Microsoft security technologies (Defender suite, Sentinel).
• Excellent communication and stakeholder engagement skills.
• Ability to develop and maintain operational security procedures and documentation.
• Experience in alert tuning and reducing false positives to improve operational efficiency.
• Ability to define and report meaningful security metrics to demonstrate risk reduction and operational performance.
• Knowledge of automation techniques for repetitive security tasks (e.g., using SOAR tools or scripting).
• Knowledge of threat intelligence and proactive threat hunting.

Desirable

• Familiarity with cloud security operations (Azure and AWS).
• Understanding of compliance requirements and how they apply to operational security.
• Certifications such as CISSP, CISM, or equivalent.

What to expect from us

• 15% discount in Iceland stores
• 30% discount at Club Individual Restaurants
• 33 days holiday (including bank holidays)
• Free onsite parking
• Onsite electric car charging ports
• Subsidised staff restaurant and Costa Coffee
• Christmas vouchers
• Refer a Friend Scheme
• Christmas Savings scheme
• Discounted dry cleaning
• Long service awards