Cyber Security Analyst

PLANET RECRUITMENT SERVICES LTD; Abingdon; On-site; GBP 37,000 - 45,000; Full time

Benefits offered by this job

25+ Days Holiday and rising (plus bank

Flexible working (WFH incentives)

Bupa Cash Plan

Electric Vehicle Scheme

Cycle Scheme

Discounted Gym Membership

Paid Charity Day

Car Parking

Job summary

PLANET RECRUITMENT SERVICES LTD is seeking a Cyber Security Analyst in Abingdon to join a managed security services environment. The role focuses on hands-on security operations across internal and client environments, threat investigation, incident response, vulnerability management and security posture improvement.

You will escalate significant incidents, support major incident response, maintain security documentation and drive continuous improvements with the Service Desk and infrastructure

Qualifications

• Experience in MSP, multi-client support, infrastructure or security administrator roles.
• Practical use of security platforms to investigate alerts and improve posture.
• Experience investigating incidents, phishing, malware or account compromise.
• Experience supporting security hardening, vulnerability management and patching.
• Strong troubleshooting across user, endpoint, identity, email, cloud, client configurations.

Responsibilities

• Hands-on operation and improvement of security services across internal and client environments.
• Investigate threats, respond to security escalations and remediate actions.
• Act as security escalation point for Service Desk, Infrastructure, Account Managers and clients.
• Manage vulnerability scans, track remediation, and produce posture reporting.
• Review Microsoft 365 security alerts, Defender, Entra ID and CA recommendations.
• Support MFA, Defender, Intune and endpoint security initiatives.

Skills

Threat Investigation

Security Improvement Delivery

Escalation Judgement

Evidence & Documentation

Service Desk Enablement

Client Advisory Support

Operational Ownership

Prioritisation Under Pressure

Pragmatic Security Mindset

Continuous Learning

Tools

Microsoft 365 Security tooling

Sophos

Defender

Intune

Entra ID

Conditional Access

Job description

Position: Cyber Security Analyst

Location: Abingdon

Salary: GBP37k–45k

Benefits

• 25+ Days Holiday and rising (plus bank holidays)
• Flexible working (WFH incentives)
• Bupa Cash Plan
• Electric Vehicle Scheme
• Cycle Scheme
• Discounted Gym Membership
• Paid Charity Day
• Car Parking

• Overview:
• The Security Administrator is responsible for the hands–on operation and improvement of the MSP's security services across internal and client environments. The role investigates threats, responds to security escalations, improves security posture, supports tenant hardening and helps translate findings into practical remediation actions.
• The role acts as a technical security escalation point for Service Desk, Infrastructure, Account Managers and clients, supporting QSRs, vulnerability management, exception handling and security improvement activity.
• Key Responsibilities:
• Security Operations:
• Monitor and investigate alerts across Microsoft 365, Sophos and other security platforms used across internal and client environments.
• Investigate security incidents
• Support containment, remediation and recovery activity for security incidents.
• Escalate significant incidents
• Support Major Incident response activity.
• Maintain security documentations.
• Contribute to continuous improvement of the MSP's internal security posture through remediation support, control implementation and evidence gathering.
• Vulnerability & Patch Management:
• Review vulnerability scan results.
• Validate findings and identify false positives.
• Track remediation activities.
• Work with Service Desk and Infrastructure teams to reduce risk exposure.
• Produce regular vulnerability posture reporting.
• Microsoft 365 Security:
• Review Microsoft Secure Score, Defender, Entra ID, Intune and Conditional Access recommendations.
• Support implementation of Microsoft 365 security improvements across internal and client environments.
• Investigate Microsoft 365 security alerts, identity risks and configuration issues.
• Assist with MFA, Conditional Access, Defender, Intune and endpoint security initiatives.
• Key Skills & Attributes:
• Threat Investigation
• Security Improvement Delivery
• Escalation Judgement
• Evidence & Documentation Discipline
• Service Desk Enablement.
• Client Advisory Support
• Operational Ownership
• Prioritisation Under Pressure
• Pragmatic Security Mindset
• Continuous Learning
• Person Specification:
• Experience working in an MSP, multi–client technical support, infrastructure or security administrator role.
• Practical experience using security platforms to investigate alerts, respond to issues and improve security posture, including Microsoft 365 security tooling and Sophos.
• Experience investigating security incidents, suspicious activity, phishing, malware, account compromise or similar security scenarios.
• Experience supporting security hardening, configuration improvement, vulnerability management, patching, remediation tracking or control implementation.
• Strong troubleshooting skills across user, endpoint, identity, email, cloud and client configuration scenarios.
• Strong curiosity and initiative, with the ability to investigate unclear security issues, pull on technical threads and follow them through to practical outcomes.
• Ability to communicate technical risks clearly to Service Desk, Infrastructure, Account Managers and clients.
• Strong documentation skills, including evidence gathering, investigation notes, exceptions, remediation records and review dates.

INDIT

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Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.