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A global insurance company in London is seeking a Cyber Risk Advisory professional to manage incident in-take and deliver drills for cyber preparedness. The ideal candidate should have over 5 years of experience in cyber security and strong knowledge in incident response and digital forensics. You'll work closely with stakeholders to improve services, and the role includes remote work options and competitive compensation.
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Support Cyber Incident In-take and Triage: As the primary back-up to the AXIS Cyber Incident Commander, field in-bound notices of incidents by customers and brokers. Make contact as soon as practical to gather additional information and help guide the customer’s next steps and options. You will serve as the initial and primary contact point to AXIS by customers, until you refer matters to AXIS Claims and/or 3rd party vendors, as appropriate.
Deliver Incident Response “Drills” to Customers: Work with Primary Cyber insurance customers to conduct realistic cyber incident scenario exercises (“Drills”). This complimentary service helps customers test and strengthen their Incident Response Plans, with practical advice provided following the engagement. This sought-after service would be delivered virtually and may involve third-party experts (e.g. Privacy Counsel, Digital Forensics / Incident Response, etc.).
Rationale / business case
Support customer service program: Through response to requests and direct customer outreach, provide Customers with education, onboarding, and other support to establish AXIS Cyber Risk Advisory as a premier value component to the AXIS Cyber insurance offering. This may include helping customers select “Resiliency / pre-breach services” and/or identifying opportunities for risk improvement through 3rd party vendors (pre- and/or post-claim). It may also include post-incident reviews and debriefings with clients to identify lessons learned and opportunities for improvement in their cyber risk management processes.
Provide Cyber Underwriting technical support resources: As the primary liaison to the London Cyber Underwriting team, provide support to Underwriters in assessing individual accounts by providing technical cyber guidance, analysis of risk posture, and recommendations for Underwriting. Contribute to Underwriter training strategy including regular technical webinars, ad hoc support (individual and “office hours”), etc. Deliver training and education of our current curriculum and improving/innovating it to fit the expanding risk landscape - this may include design, delivery, and accreditation of new initiatives at strategic and tactical levels.
Manage vendor relationships: Develop and maintain working relationships with AXIS proactive/pre-breach and incident response vendors on a global basis. Additionally, this may include exploring and sourcing new vendor / service providers, establishing a commercial relationship where applicable, and incorporating into the overall CRA service proposition.
Develop Cyber Threat Intelligence strategy: Occasionally source or author Cyber Threat Intelligence (CTI) using a mix of public / OSINT and private licensed sources. The CTI should be actionable and understandable to both a technical and non-technical audience.
Collaborate closely with internal stakeholders: you will work with colleagues including underwriters, legal counsel, Claims specialists, Marketing, Vendor Management, and others to enhance and optimize the Cyber Risk Advisory function.
Continuous Improvement and Knowledge Sharing: Stay abreast of emerging trends, developments, and regulatory changes in the cyber insurance landscape, sharing insights and best practices with internal teams and clients. Participate in the ongoing refinement and enhancement of claims handling procedures, contributing valuable input to optimize efficiency, accuracy, and client satisfaction. Mentor and provide guidance to colleagues.
About You:
We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.
What you need to have:
Minimum of 5 years of working experience in cyber security/cyber insurance in an advisory capacity
Demonstrated knowledge/experience in one or more of the following Cyber Security areas:
Cyber Incident Response and Digital Forensics
Cyber insurance
Information privacy and protection
Cyber crisis management, business resilience and recovery
What we prefer you to have:
Accredited degree in Security and Risk Management or Cyber Security
Role Factors:
In this role, you will typically be required to:
May be required to travel to conferences or other AXIS offices.
If located near an AXIS office embrace our hybrid culture and be in the office on average 3 days per week
What we offer:
Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location.
In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.
Where this role is based in the United States of America, this role is Exempt for FLSA purposes.