Cyber Incident Operations Lead

ScottishPower; Glasgow; Hybrid; GBP 59,000 - 74,000; Full time

Benefits offered by this job

36 days annual leave

Holiday purchase program

Share Incentive Plan

Private healthcare

Pension scheme

Job summary

ScottishPower is seeking an experienced Incident Response Lead to strengthen cyber defence across IT and OT environments in Glasgow. You will lead the full incident lifecycle and coordinate IT, OT, MSPs, and vendors to ensure rapid detection, analysis, containment and recovery.

Strong governance and executive reporting experience are essential. Requirements include knowledge of MITRE ATT&CK and ICS ATT&CK, plus SC clearance eligibility and prior work in regulated sectors.

Qualifications

• Significant experience in cyber incident response, security operations or digital forensics.
• Experience leading multidisciplinary teams through major incidents.
• Experience in regulated or critical infrastructure environments (OT/IT).
• Knowledge of threat-led detection engineering and ATT&CK frameworks (MITRE ATT&CK, ICS ATT&CK).
• Ability to translate tech incidents into business/regulatory impact for senior stakeholders.

Responsibilities

• Lead the full cyber incident lifecycle from readiness to post-incident improvement.
• Coordinate multidisciplinary teams across IT, OT, MSPs, vendors and stakeholders.
• Ensure threat intelligence informs detection capabilities and response decisions.
• Maintain operational readiness through exercises and scenario planning.
• Represent Cyber Operations during major incidents and provide executive reporting.
• Drive continuous improvement through post-incident reviews and governance.

Skills

Incident response

Security operations

Digital forensics

Threat intelligence

MITRE ATT&CK knowledge

ICS ATT&CK familiarity

OT/IT parity

Stakeholder communication

Tools

MSSP relationships

Crisis communications

Job description

Salary: £59-74K (plus up to 15% bonus, 15% pension and private healthcare)

Location: Glasgow (hybrid, 2-3 days in the office)

Permanent, Full time

Due to the nature of the role, the successful candidate will need to be able to obtain NSV SC clearance – You will need to have lived continuously in the United Kingdom for a period of 5 years before being eligible to meet the Minimum Residency Criteria

Help us create a better future, quicker

We are looking for an experienced Incident Response Lead to play a critical role in strengthening and evolving SPR’s cyber defence capability across complex IT and Operational Technology (OT) environments. Working closely with the Incident Response Manager, you will ensure the organisation is prepared to detect, analyse and respond to cyber threats by bringing together incident response, threat intelligence and detection engineering into a cohesive and proactive operational strategy.

What You’ll Be Doing

In this highly influential role, you will lead the full cyber incident lifecycle, from readiness and threat detection through investigation, containment, eradication, recovery and post-incident improvement. You will ensure that threat intelligence directly informs detection capabilities and response decisions, while lessons learned from incidents are translated into stronger controls, enhanced detection logic, improved playbooks and wider cyber resilience initiatives.

As the lead during high-impact cyber incidents, you will coordinate multidisciplinary teams across IT, OT, managed security providers, vendors and corporate stakeholders, ensuring incidents are managed safely, effectively and in line with regulatory requirements, industry frameworks and organisational priorities. You will maintain operational readiness through regular exercises, scenario planning and continuous improvement of incident response processes and procedures.

Acting as deputy to the Incident Response Manager when required, you will represent Cyber Operations during major incidents and provide expert insight into governance, executive reporting, crisis communications and cyber strategy. Your contribution will be key in ensuring incident response outcomes drive measurable improvements across the organisation’s broader cyber defence ecosystem.

What You’ll Bring

The successful candidate will bring significant experience in cyber incident response, security operations or digital forensics, with a strong track record of leading multidisciplinary teams through major incidents. You will have experience operating within regulated or critical infrastructure environments and an understanding of the unique challenges associated with OT and IT systems. Knowledge of threat-led detection engineering, adversary frameworks such as MITRE ATT&CK and  ICS ATT&CK, and cyber threat modelling methodologies will be highly valued.

You will be comfortable engaging with senior stakeholders, translating technical incidents into business and regulatory impact, and providing clear decision‑making support during high‑pressure situations. Experience managing MSSP relationships, contributing to crisis communications and executive‑level reporting, and driving continuous improvement through post‑incident reviews will be important for success in the role.

Professional certifications such as GCIH, GCFA, GNFA, CREST Incident Manager,  ICS515 or  ICS418 are desirable but not essential, alongside knowledge of IEC 62443 and cyber security frameworks relevant to critical national infrastructure. The ability to achieve SC Clearance is essential.

This is an excellent opportunity for a cyber security professional who combines deep technical expertise with strong leadership capability and thrives in fast-paced, high-consequence environments. In return, you will have the opportunity to influence cyber resilience at an organisational level, shape strategic incident response capability and play a key role in protecting critical operations.

Candidates must speak english to a native level/proficiently.

What’s in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.

Benefits

At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:

• 36 days annual leave
• Holiday purchase – perfect your work/life balance with extra annual leave
• Share Incentive Plan and Sharesave Scheme
• Payroll giving and charity matched funding
• Technology Vouchers – save more and spread the cost of your technology purposes
• Count us in – pledge to reduce carbon emissions and help fight climate change
• Electric Vehicle Schemes – to help you transition to green/clean driving
• Cycle to Work scheme and public transport season ticket loans
• Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
• Life Assurance (4x salary)
• Access to 'nudge' financial wellbeing support
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why ScottishPower

ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy‑related support. If you need support, please reach out to [e-mail]

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.

IMPORTANT

Advert will close at 23:59 GMT the day before Job Posting End Date below

October-1-2026