Cyber Essentials Assessor

Digital Data Governance; Rayleigh; On-site; GBP 32,000 - 44,000; Full time

Job summary

Digital Data Governance in the UK is seeking a Cyber Essentials Assessor to join our Southend team. You will carry out Cyber Essentials assessments for a range of organisations, review responses and evidence, identify gaps, and explain requirements clearly to clients.

This is a client-facing role where good communication and professionalism matter to ensure a clear path forward. You will work with the wider assessment and administration team to maintain records, meet deadlines and contribute to

Qualifications

• Current qualification, approval or authorisation required to deliver Cyber Essentials assessments.
• Strong knowledge of core IT and cybersecurity principles.
• Experience assessing technical information against a defined standard.
• Excellent written and verbal communication skills.
• Ability to explain technical subjects to non-technical people.
• Experience in IT support, cybersecurity, audit, compliance or assurance.
• Experience using vulnerability scanning tools.
• Experience working directly with business owners, IT teams or MSPs.

Responsibilities

• Deliver Cyber Essentials assessments in line with the relevant scheme requirements
• Review client responses, evidence and technical information
• Identify and document areas that do not meet the requirements
• Explain technical requirements in clear, practical language
• Communicate confidently with clients by email, telephone and video call
• Provide accurate guidance without compromising assessment integrity
• Manage assessments while meeting agreed deadlines
• Keep clients and internal colleagues updated on progress
• Maintain clear, accurate assessment records
• Escalate complex or uncertain issues when appropriate
• Contribute to improving templates, processes and the client experience
• Work collaboratively with the wider assessment and administration team
• Current qualification, approval or authorisation required to deliver Cyber Essentials assessments
• Practical understanding of the Cyber Essentials requirements
• Strong knowledge of core IT and cybersecurity principles
• Experience assessing technical information against a defined standard
• Excellent written and verbal communication skills
• Ability to explain technical subjects to non-technical people
• A calm, patient and professional approach with clients
• Strong attention to detail and accurate record keeping
• Ability to organise your own workload and meet deadlines
• Comfortable working independently while contributing to a team
• Commitment to impartial, evidence-based assessment
• Experience in IT support, cybersecurity, audit, compliance or assurance
• Experience working directly with business owners, IT teams or MSPs
• Experience using vulnerability scanning tools
• Experience improving internal processes or client documentation

Skills

Cyber Essentials

IT security

Client-facing

Written and verbal communication

Attention to detail

Time management

Education

IT/Cybersecurity qualification

Tools

Vulnerability scanning tools

Job description

Digital Data Governance helps UK organisations improve their cyber security through practical, clearly explained services including Cyber Essentials, Cyber Essentials Plus, pen testing and staff training.

We are a professional, client-focused team. Our aim is simple: provide reliable assessments, clear guidance and a smooth experience for every organisation we work with.

The Role

We are looking for a Cyber Essentials Assessor to join our team in Southend.

You will carry out Cyber Essentials assessments for a range of organisations, review their responses and evidence, identify areas requiring attention, and explain the requirements clearly to clients.

This is a client-facing role. Technical knowledge is important, but so are communication, patience and professionalism. Clients should finish an interaction with a clear understanding of what is required and what they need to do next.

You will be expected to:

• Deliver Cyber Essentials assessments in line with the relevant scheme requirements
• Review client responses, evidence and technical information
• Identify and document areas that do not meet the requirements
• Explain technical requirements in clear, practical language
• Communicate confidently with clients by email, telephone and video call
• Provide accurate guidance without compromising assessment integrity
• Manage assessments while meeting agreed deadlines
• Keep clients and internal colleagues updated on progress
• Maintain clear, accurate assessment records
• Escalate complex or uncertain issues when appropriate
• Contribute to improving templates, processes and the client experience
• Work collaboratively with the wider assessment and administration team
• Current qualification, approval or authorisation required to deliver Cyber Essentials assessments
• Practical understanding of the Cyber Essentials requirements
• Strong knowledge of core IT and cybersecurity principles
• Experience assessing technical information against a defined standard
• Excellent written and verbal communication skills
• Ability to explain technical subjects to non-technical people
• A calm, patient and professional approach with clients
• Strong attention to detail and accurate record keeping
• Ability to organise your own workload and meet deadlines
• Comfortable working independently while contributing to a team
• Commitment to impartial, evidence-based assessment
• Experience in IT support, cybersecurity, audit, compliance or assurance
• Experience working directly with business owners, IT teams or MSPs
• Experience using vulnerability scanning tools
• Experience improving internal processes or client documentation

The Person

You will be technically capable, but you will also be approachable and easy to work with.

You should be someone who:

• Enjoys speaking with clients
• Can remain patient when clients are unfamiliar with technical requirements
• Explains rather than intimidates
• Takes ownership of work
• Communicates early when something is unclear or at risk
• Cares about delivering a high-quality client experience
• Understands that assessment integrity must always come first