Cyber Claims Adjuster (Spanish or German)

Arthur; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading insurance firm is seeking a Cyber Claims Adjuster proficient in Spanish or German to handle cyber claims. The successful candidate will work on claims from notification to settlement, ensuring excellent service to stakeholders and managing incidents effectively. Experience with cyber and technology claims is essential. This role is based in London and offers an opportunity to join a prominent player in the Lloyd's market.

Qualifications

• Experience in handling cyber and technology claims.
• Ability to manage claims incidents with external stakeholders.
• Understanding of international considerations in cyber claims.

Responsibilities

• Handle cyber and technology claims from first notification to settlement.
• Build relationships with policyholders and brokers.
• Work with response vendors during claims incidents.
• Ensure prompt and accurate reserving of claims.
• Identify and pursue relevant third-party recoveries.

Skills

Customer service experience

Claims management

Fluent in Spanish or German

Understanding of cyber policies

Job description

A highly regarded Lloyd’s Syndicate has partnered with me to search for a Cyber Claims Adjuster who is proficient in Spanish or German. This is an exciting opportunity to join my client who are one of the leaders in Cyber claims in the Lloyd’s and London market. The successful candidate will be a conscientious and hardworking claims professional with experience in cyber and technology claims.
You will work closely with the claims departments internal Incident Response Team to guide clients and triage incidents with the appropriate external response partners to deliver high quality response to cyber incidents.

You will be responsible for:

• Proactively handle cyber and technology claims on behalf of the company’s capacity providers from first notification of loss to settlement across Spanish or German jurisdictions
• Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service
• Actively work with a panel of response vendors during claims incidents
• Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage
• The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries

Experience

• Experienced at dealing with external stakeholders in a customer service or consultancy environment
• Capable of managing the work involved in cyber incidents and/or forensic investigations
• Good understanding of insurance policy wordings – cyber and tech policies a particular advantage
• Experienced with cross border and international cyber incidents or forensic investigations, or at minimum a good understanding of international considerations relating to cyber claims particularly with regards to Spain and Germany

If you’re interested in this role and keen to have a confidential chat to discuss further any questions you might have, please don’t hesitate to get in contact with me at [e-mail] or on 0203 587 7471.