CX Campaigns & Events Manager

Getinge; London; On-site; GBP 35,000 - 65,000; Full time

Job description

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

About the Role
Are you passionate about creating impactful customer experiences and driving brand engagement? Do you thrive in a fast-paced environment where proactivity, market insight, and business-driven decision-making are key? Then this role is for you!

As a CX Campaigns & Events Manager, you will play a key role in shaping and executing marketing initiatives that enhance our brand presence and customer engagement. You will work closely with cross-functional teams to create impactful campaigns, compelling content, and engaging events that resonate with our target audiences in healthcare and life sciences. This position is part of a global team, collaborating across multiple regions to drive cohesive marketing strategies.

Key Responsibilities:
• Planning, budgeting and monitoring of campaigns and events to ensure optimal resource allocation and efficiency.
• Develop & implement data-driven campaigns – targeting the healthcare and life sciences sectors, utilising existing digital tools.
• Content Creation & Marketing Material – Develop and localise content to position Getinge effectively across relevant markets ensuring brand consistency and customer-centric messaging.
• Marketing Value Communication – Ensure all communications are aligned with brand guidelines, tools, and platforms, driving measurable marketing value.
• Market Adaptation & Localisation – Tailor global marketing communication messages to fit regional and local market needs.
• Performance Monitoring & Optimisation – Analyse campaign effectiveness and continuously improve messaging, strategy, and execution for maximum impact.
• Event Management – Plan and organise trade shows, user group conferences, and technical events as part of the campaign mix to strengthen customer relationships and brand presence.
• Market Insights & Business Acumen – Stay informed about industry trends, competitors, and market developments to proactively adjust strategies and drive business growth.

Your Profile:
Education & Experience:

• Bachelor’s degree in Business, Marketing, Public Relations, or Communication preferred.
• Proven experience in marketing, customer experience, or a related field.
• 2-4 years of experience supporting marketing functions, ideally in a B2B or healthcare-related industry.
• Strong ability to work independently while contributing innovative ideas to the team.
• The role might require international travel (approx. 10%) and national travel (approx. 10%) based on campaigns and projects.

Skills & Competencies:

• Strong project management and organisational skills with the ability to prioritise multiple tasks in a fast-changing environment.
• Excellent project management and organisational skills with a results-oriented mindset.
• Strong interpersonal skills to build relationships and collaborate across teams.
• Experience in campaign management, content creation, and digital marketing tools.
• Develop relevant, customer-centric content with business acumen and strategic thinking.

Personal Qualities:
• Proactive and results-driven with a self-starter attitude.
• Open-minded, innovative, and motivated to drive change.
• Detail-oriented with strong analytical skills.
• Excellent networking and relationship-building abilities.

Why Join Us?
• Be part of an international, innovative and customer-focused team.
• Work in a dynamic and collaborative environment where your ideas matter.
• Contribute to meaningful projects that impact the healthcare and life sciences sectors.
• Enjoy opportunities for professional growth and development.

If you’re passionate about creating exceptional customer experiences and driving impactful marketing initiatives, we’d love to hear from you!

About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.