Customs Specialist - maternity cover

Kuehne+Nagel; Derby; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global logistics company is seeking a Customs Specialist for maternity cover in Derby. The role involves managing customs documentation, providing excellent customer service, and ensuring compliance with regulations. Candidates should have experience in customs procedures and strong communication skills. This position offers competitive rewards, including benefits focused on employee wellbeing.

Benefits

Competitive rewards

Pension

Employee assistance programme

Recognition initiatives

Qualifications

• Experience in customs procedures and customer-facing roles.
• Proficiency in Word and Excel.
• Excellent communication skills are essential.
• Strong problem-solving abilities with a focus on deadlines.
• High attention to detail is required.

Responsibilities

• Prepare and present Customs Documentation.
• Provide high-quality customer service.
• Manage documentation control and distribution.
• Resolve customer queries via email and phone.
• Work within Customer SOPs.
• Manage mailbox.
• Conduct data validation checks.
• Escalate deviations to management.

Skills

Experience in customs procedures

Customer-facing roles

Proficiency in Word

Proficiency in Excel

Excellent communication skills

Problem-solving skills

High attention to detail

Job description

Customs Specialist - maternity cover, Derby

Client: [Client Name]

Location: Derby

Job Category: Other

EU work permit required: Yes

Job Reference: 2d4fc0fbcbcb

Job Views: 8

Posted: 25.08.2025

Expiry Date: 09.10.2025

Job Description:

Overview

Join Kuehne+Nagel as a Customs Specialist supporting administrative activities within our Customs Department. Your role involves managing import/export documentation, providing excellent customer service, and ensuring compliance with contractual terms to serve both internal and external stakeholders effectively.

Key Responsibilities

• Preparation and presentation of Customs Documentation
• Providing high-quality customer service
• Managing documentation control and distribution
• Resolving customer queries via email and phone
• Working within Customer SOPs
• Mailbox management
• Data validation checks
• Escalating deviations to management

Qualifications and Skills

• Experience in customs procedures and customer-facing roles
• Proficiency in Word and Excel
• Excellent communication skills
• Problem-solving skills with ability to meet deadlines
• High attention to detail

What We Offer

Competitive rewards including pension, Route 2 Rewards scheme, employee assistance programme, and recognition initiatives. We support our colleagues' wellbeing and value the skills of service leavers, being a forces-friendly employer.

About Us

At Kuehne+Nagel, we enable everyday life through logistics, supporting healthcare, sustainable transport, and community initiatives. Join us to make a meaningful impact worldwide.

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