Customs & Road Freight Coordinator

WR Logistics; Southampton; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

WR Logistics in Eastleigh near Southampton is seeking a Road Freight & Customs Operator to join the Freight team on a hybrid basis. You will manage day-to-day road freight shipments, handle import and export customs clearance, prepare and check shipping documents, and liaise with customers and hauliers while developing broader freight forwarding knowledge.

The role values attitude and potential, offers training and long-term career development, and provides a structured path to broaden expertise

Qualifications

• Experience in freight forwarding
• Solid experience with customs clearance
• Knowledge of import and export customs processes

Responsibilities

• Managing day-to-day road freight shipments
• Handling import and export customs clearance
• Preparing and checking customs and shipping documentation
• Liaising with customers, hauliers, suppliers and other stakeholders
• Coordinating shipments from booking through to delivery
• Dealing with customs queries and resolving operational issues
• Ensuring shipments are processed accurately and efficiently
• Supporting the wider freight forwarding operation
• Developing your knowledge of road freight and other modes over time

Skills

Freight forwarding experience

Customs clearance experience

Customer liaison

Attention to detail

Job description

Position: Road Freight & Customs Operator

Location: Eastleigh, Southampton | Freight Forwarding | Customs | Road Freight

Hours: Monday - Friday -8:30am - 17:00pm (Hybrid)

Salary up to £30,000

Are you an experienced Customs Operator with a background in Road Freight Operations and looking for your next step?

We're currently working with an established specialist logistics and freight business in Eastleigh that is looking to add an experienced operator to its Freight team.

This is a great opportunity for someone who has a grounding in customs clearance across both imports and exports, but who is also keen to broaden their knowledge of road freight and develop their career further within freight forwarding.

You don't need to be an expert across every area already - the client is particularly interested in someone with the right attitude, willingness to learn and potential to develop.

The Role

You'll primarily work within the Road Freight department, managing a varied range of shipments and supporting customers throughout the process.

A significant part of the role will involve customs, so strong experience in customs clearance is important. Over time, there will also be the opportunity to develop your knowledge across other areas of freight forwarding and potentially train in an additional mode.

Your responsibilities will include:

• Managing day-to-day road freight shipments
• Handling import and export customs clearance
• Preparing and checking customs and shipping documentation
• Liaising with customers, hauliers, suppliers and other stakeholders
• Coordinating shipments from booking through to delivery
• Dealing with customs queries and resolving operational issues
• Ensuring shipments are processed accurately and efficiently
• Supporting the wider freight forwarding operation
• Developing your knowledge of road freight and other modes over time

What We're Looking For

We're interested in speaking with candidates who have:

• Previous experience within freight forwarding
• Solid experience with customs clearance
• Knowledge of both import and export customs processes
• Road freight experience would be advantageous, but it isn't essential.

If you have strong customs experience and are looking for an opportunity where you can build on that knowledge and develop further within freight forwarding, we'd be keen to speak with you.

Training and support available

A role where attitude and potential are valued alongside experience

Long-term career development opportunity