Customs Operations Coordinator - Teesside

Gulf Agency Company; Teesside Park; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading company in the logistics and shipping sector, GAC UK is seeking a Customs Operations Coordinator for their Teesside office. This role includes coordination of cargo processing through customs systems, ensuring compliance with quality procedures, and maintaining departmental KPIs. The ideal candidate will have prior customs clearance experience and strong communication skills, contributing to operational excellence within the team.

Benefits

38 days’ annual leave

Access to Vitality Private Medical Insurance

Company pension

Employee assistance programme

Enhanced maternity and paternity benefits

Qualifications

• Previous experience with completing customs clearance entries.
• Functional skills qualification in English and Mathematics.
• Capable of working in a fast-paced environment.

Responsibilities

• Coordinate accurate processing of customer cargo through customs systems.
• Ensure compliance with regulatory standards.
• Assist within the department as required.

Skills

Attention to Detail

Organizational Skills

Communication

Education

Functional skills qualification in English and Mathematics

Tools

ASM Sequoia

Job description

Customs Operations Coordinator - Teesside

• On-site
• Teesside , England , United Kingdom
• GAC UK

GAC UK employs a team of over 350 specialists spread across 25+ branches throughout the UK, Ireland and Gibraltar. Our focus is on providing integrated shipping, logistics and marine solutions to diverse industries, from offshore oil & gas and renewable energy to every aspect of the shipping sector, from cruise liners and superyachts to tankers and dry bulk vessels. Additionally, our teams dedicated to marine leisure, sports, events, automotive, and aviation sectors offer specialised services tailored to these niche markets. The highest standards of customer service, operational excellence and delivery are central to everything we do.

We are currently recruiting for an Operations Coordinatorto be based at our Teesside office.

What you’ll be responsible for:

To arrange/coordinate the accurate processing of customers cargo through the relevant customs systems.

To ensure all work is completed in line with regulatory and company quality procedures.

To ensure all work is completed accurately and within agreed departmental KPI’s

To assist with activities as required within your department and as assigned by your line Manager.

Job requirements

The ideal candidate will have:

Previous experience with completing customs clearance entries.

Previous experience using customs software ASM Sequoia.

Functional skills qualification in English and Mathematics.

A good work ethic and attitude.

Have the capability to work in a fast-paced working environment.

To work and communicate well with other operations team members.

The Package

GAC gives you the opportunity to work for an employer who is committed to offering all our staff an enjoyable and rewarding career, with significant training and development prospects. In addition, you will receive a variety of benefits including:

· 38 days’ annual leave per year, plus a day off on your birthday

· Access to Vitality Private Medical Insurance

· Company pension

· Eyecare scheme

· Employee assistance programme

· Enhanced maternity and paternity benefits

Tusker Car Lease Scheme

In 2021, we launched our ten-year sustainability programme – MARS30. We are committed to “growing long term customer relationships across multiple products, whilst significantly reducing our environmental impact, improving the well-being of our people, and influencing our stakeholders to do the same.” We will accomplish our by mission by completing objectives aligned with the United Nations Sustainable Development Goals (SDGs).

At GAC UK, who you are is just as important as what you do. The GAC Spirit reflects our culture across the company, emphasising loyalty and understanding between management and staff. We recognise that people’s lives extend far beyond their jobs. By promoting a healthy combination of work and play we achieve a happier workforce, delivering service excellence. We have a team of 16 Mental Health First Aiders across the UK and a Wellbeing Working Group who meet monthly and regularly launch new internal wellbeing initiatives.

We are passionate about diversity and inclusion and joined the Diversity in Maritime Charter to underline our commitment to take tangible steps to optimise the diversity within our organisation.

In January 2023, Macmillan Cancer Support became our official charity of the year. Together, GAC UK and Macmillan Cancer Support will be working to help people with cancer and their loved ones live life as fully as they can.

If you think you have what it takes to become part of the GAC UK team, we look forward to receiving your application.

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