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Customs Declaration Clerk

P&O Ferrymasters

Ipswich

On-site

GBP 25,000 - 35,000

Full time

6 days ago

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Job summary

Join a dynamic team of Customs professionals at a leading logistics company, where you will play a crucial role in ensuring timely customs declarations for an international client base. This full-time position offers a chance to develop your skills in a supportive environment, with opportunities for professional growth. You will be responsible for managing customs processes and liaising with clients to ensure their needs are met efficiently. With a focus on service excellence, this role is perfect for someone with a keen eye for detail and strong communication skills. Embrace the opportunity to contribute to a vital aspect of global trade and logistics.

Benefits

Company pension

Travel discounts

Employee Assistance Scheme

Wellbeing programme

Training and development opportunities

Qualifications

Experience in customs clearance and handling declarations.
Strong attention to detail and ability to manage workload.

Responsibilities

Ensure timely processing of customs declarations.
Liaise with clients to meet customs needs and avoid delays.

Skills

Import and export declaration experience

Knowledge of CDS

Organizational skills

Attention to detail

Communication skills

Education

Relevant certification in customs clearance

Tools

Microsoft software

Destin8

CNS (Compass)

2 weeks ago Be among the first 25 applicants

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You will be part of a highly dedicated team of Customs professionals, which is responsible for delivering the highest quality of service to an internationally dedicated client base.

Location: Ipswich, or Dover

Hours per week: Full-time – Monday to Friday with a rotating Saturday shift (currently one week in three or four, after working a Saturday you will have a day off in following week), shifts: 0700hrs to 1500hrs and 0900hrs to 1700hrs, currently one week in three or four with an early start

Key responsibilities

You will be responsible for ensuring customs declarations are processed in a timely manner and ensuring any queries are dealt with as soon as possible.

Recording and reviewing customs declaration requests from clients
Updating systems with all relevant customs declaration information in an effective and efficient way
Recording details of duties paid by P&O Ferrymasters and ensuring recovery from clients
Liaising with clients to ensure their customs declaration needs are met
Ensuring sufficient information is received and shared with the carriers to maintain a smooth delivery service to final destination and avoids delays
Assisting the Customs Declarations Manager in achieving team objectives and delivering service excellence to our clients.

Your profile

Most importantly, we are looking for a Customs Clearance Clerk who has strong import and export declaration experience.

You will also have:

Knowledge of CDS (Home use entries, IP, Simplified Frontier Declarations),Destin8 and CNS (Compass)
An understanding of Microsoft software
Excellent organisational skills, including ability to prioritise and manage own workload
Attention to detail and accuracy, with the ability to deal with large amounts of information
Ability to quickly adjust with decisiveness and integrity
Excellent communication and influencing skills (both verbal and written)
Ability to speak another European language would also be an advantage
Ability to work shifts and cover some bank holidays

Who are we?

We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea.

We operate from over 20 locations in 13 countries and work with some of the best-known global household names. We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.

We offer

P&O Ferrymasters offers a competitive package in line with the seniority of the position. Salary will be dependent on experience of the successful candidate.

Other benefits include Company pension, P&O Ferries travel discounts, Employee Assistance Scheme and an employee wellbeing programme along with opportunities for personal and professional training and development.

Time to act!

Do you have what we’re looking for? And does this sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let us know!

Seniority level

Seniority level
Associate

Employment type

Employment type
Full-time

Job function

Job function
Administrative and Supply Chain
Industries
Transportation, Logistics, Supply Chain and Storage

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