Customs Coordinator – Heathrow

TN United Kingdom; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

An established industry player is seeking a Customs Coordinator to join their dynamic Logistics Team in Heathrow. This role involves ensuring timely customs clearance, compliance with UK and EU regulations, and collaborating with various teams to enhance operational efficiency. The ideal candidate will have a solid background in customs compliance and logistics, along with strong organizational and communication skills. With a focus on employee well-being, the company offers a comprehensive benefits package, including annual leave, pension plans, and private medical schemes, making it an attractive workplace for those looking to grow in the logistics sector.

Benefits

20 days annual leave plus public holidays

Annual salary review

Pension plan

Private medical scheme

Employee discounts

Qualifications

• At least 2 years' experience in exports/imports and customs compliance.
• Knowledge of UK and EU import requirements.

Responsibilities

• Assist the Customs manager and support customs compliance.
• Complete customs declarations in line with UK HMRC regulations.
• Charge and collect import Duties/VAT correctly.

Skills

Customs Compliance

UK and EU Import Requirements

Microsoft Office (Excel)

Organizational Skills

Communication Skills

Tools

CDS System

Descartes

Job description

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Job Reference:

d8a146bae46a

Job Views:

12

Posted:

01.05.2025

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Job Description:

Due to increased global growth in the business, we are seeking a Customs Coordinator to be part of our Logistics Team within the Heathrow Office of ALPI UK Ltd. The role involves supporting customs activities, coordinating with multiple parties to ensure timely clearance of goods.

Working Hours: Monday – Friday 08.30 – 17.30 (one-hour unpaid lunch)

Salary: £25,000 - £30,000 per annum (depending on experience)

Responsibilities:

• Assist the Customs manager and support customs compliance and development.
• Complete all customs import activities accurately and on time, including financial and legal transactions.
• Complete customs declarations in line with UK HMRC regulations.
• Ensure operational activities are completed timely and report amendments as needed.
• Maintain and utilize operational systems like Descartes.
• Charge and collect import Duties/VAT correctly.
• Communicate with sales teams regarding new leads and shipments.
• Follow company SOPs and maintain customer relationships.
• Follow up on late payments with credit control.
• Provide timely quotations and record them systematically.
• Improve customer workflow efficiencies.
• Generate reports and ensure goods under Deferment account are approved for delivery.
• Complete invoicing within 48 hours and manage insurance claims.
• Provide holiday and sickness cover as required.

Requirements:

• At least 2 years' experience in exports/imports and customs compliance.
• Knowledge of UK and EU import requirements.
• Experience in road transport, logistics, or haulage (desirable).
• Familiarity with CDS system for imports and exports.
• Knowledge of transit procedures and ETSF (desirable).
• Experience with HMRC amendments and reclaims.
• Proficiency in Microsoft Office, especially Excel.
• Ability to prioritize and organize workload with attention to detail.
• Ability to work independently and as part of a team.
• Flexibility with working hours, including occasional weekends.

Benefits:

20 days annual leave plus public holidays, annual salary review, pension plan, death in service, enhanced pension contributions, private medical scheme, holiday loyalty days, milestone days, confidential EAP, employee discounts, and more.

We are Alpi UK Ltd, part of the Albini & Pitigliani Group, with over 80 years in freight forwarding and logistics. We value people and uphold family ethics and social responsibility.