Customs Coordinator

WR Logistics; Totton; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Bonus potential

Enhanced benefits package

Job summary

WR Logistics in Totton, near Southampton, is seeking two Customs Clearance Coordinators to join its UK freight forwarding team. You will manage import/export declarations via CDS, ensure HMRC compliance and support day-to-day shipments.

Ideal candidates have CDS experience, a solid understanding of UK customs procedures and a proactive, detail-focused approach within a busy operations environment. A competitive package with bonus is offered.

Qualifications

• Experience in customs clearance or freight forwarding is essential.
• Proficient with CDS for customs declarations.
• Strong understanding of UK import/export procedures and documentation.
• Excellent attention to detail and ability to manage multiple shipments.

Responsibilities

• Prepare and process import and export customs declarations via CDS.
• Ensure entries are accurate and compliant with HMRC regulations.
• Manage customs documentation and verify shipment information.
• Liaise with clients, hauliers, carriers and overseas agents.
• Resolve queries and delays during clearance processes.
• Support the wider operations team to ensure smooth movement of shipments.
• Maintain accurate records and ensure ongoing compliance.

Skills

Attention to detail

Communication skills

Organizational skills

CDS familiarity

Tools

CDS

Job description

Customs Clearance Coordinators x 2

Location: Totton, Southampton

Salary: Up to £34,000 + Bonus + Enhanced Benefits Package

Hours: Mon - Fri 8:30 - 17:00pm

Are you an experienced Customs Clearance Coordinator looking for an opportunity to join an established, growing UK freight forwarding business where your contribution is genuinely valued?

We're working with a highly regarded UK-based logistics and freight forwarding company looking to recruit two Customs Clearance Coordinators to strengthen its team.

This is an excellent opportunity to join a business with a strong reputation in the industry, a close-knit working environment and a genuine commitment to investing in its people.

The Opportunity

You'll play an important role in ensuring the smooth and compliant movement of international shipments, taking responsibility for customs clearance activities and supporting the wider freight forwarding operation.

The business is looking for individuals who understand the customs process, are confident working with CDS and can hit the ground running within a busy freight forwarding environment.

Key Responsibilities

• Preparing and processing import and export customs declarations via CDS.
• Ensuring customs entries are completed accurately and in line with current HMRC regulations.
• Managing customs documentation and checking shipment information for accuracy.
• Liaising with clients, hauliers, shipping lines, carriers and overseas agents.
• Resolving customs queries, delays and clearance issues.
• Supporting the wider operations team to ensure shipments move efficiently.
• Maintaining accurate records and ensuring compliance throughout the clearance process.

What We're Looking For

• Previous experience in a customs clearance role within a UK-based freight forwarding business.
• Practical experience completing customs declarations using CDS.
• A good understanding of UK import/export customs procedures and documentation.
• Strong attention to detail and the ability to manage multiple shipments and deadlines.
• A proactive, organised approach with good communication skills.

What's On Offer?

• Salary up to £34,000, depending on experience.
• Additional bonus potential.
• Enhanced benefits package.
• The opportunity to join an established and respected UK freight forwarding business.
• A supportive, close-knit team environment.
• Genuine opportunities to develop your knowledge and progress within the business.

Interested?

We're keen to speak with experienced Customs Clearance Coordinators who are looking for their next move.

If you have hands-on CDS experience and would like to explore an opportunity offering a competitive package within an established freight forwarding business, we'd love to hear from you.