Customs Coordinator

Michael Page (UK); Basingstoke; Hybrid; GBP 30,000 - 34,000; Full time

Job summary

A leading logistics provider in Basingstoke is seeking a Customs Coordinator to ensure smooth customs processes. You will prepare customs declarations, maintain compliance with UK regulations, and liaise with stakeholders. The ideal candidate has customs clearance experience and strong communication skills. This role offers a competitive salary of £30-34k per annum and a hybrid work model.

Benefits

25 Days Holiday

Pension contribution

Hybrid work model

Qualifications

• Proven experience in customs clearance, freight forwarding, or logistics environment.
• Strong understanding of UK import/export regulations and customs procedures.
• Experience using relevant customs systems.

Responsibilities

• Prepare, review, and submit customs declarations in line with import/export requirements.
• Ensure compliance with UK customs legislation and company policies.
• Liaise with customers and freight forwarders to resolve queries.

Skills

Customs clearance experience

Understanding of UK import/export regulations

Strong attention to detail

Organisational skills

Strong communication skills

Stakeholder management

Tools

Customs systems

Job description

About Our Client

Our client is a well-established third-party logistics provider (3PL) with a strong presence in the UK and Europe. They partner with leading brands to deliver tailored warehousing, transport, and customs solutions. As the business continues to grow, they are seeking a skilled Customs Coordinator to join their expanding operations team in Basingstoke.

Job Description

As a Customs Coordinator, you will play a pivotal role in ensuring the smooth flow of goods across international borders, maintaining compliance with all HMRC and international trade regulations. Working closely with internal teams and external stakeholders, you will be responsible for:

• Preparing, reviewing, and submitting customs declarations in line with import/export requirements.
• Ensuring full compliance with UK customs legislation, procedures, and company policies.
• Liaising with customers, carriers, and freight forwarders to resolve queries efficiently.
• Maintaining accurate documentation and records for audit purposes.
• Supporting the continuous improvement of customs processes and systems.
• Assisting in the management of any customs-related incidents or discrepancies.

The Successful Applicant

The ideal candidate will have:

• Proven experience in customs clearance, freight forwarding, or logistics environment.
• Strong understanding of UK import/export regulations and customs procedures.
• Experience using relevant customs systems.
• Excellent attention to detail and organisational skills.
• Strong communication and stakeholder management abilities.
• Ability to work effectively under pressure and meet tight deadlines.

What’s on Offer

On offer for the successful candidate:

• Salary Banding: £30-34k per annum DOE
• Hours per week: 40 hour week, Monday to Thursday 8am-5pm, and Friday 8am - 4.30pm. 60mins unpaid lunch (3 days in the office and 2 at home)
• Holiday Entitlement: 25 Days (Holiday Year January to December)
• Pension: 4% Employee contribution & 6% Employer contribution