Customs & Compliance Controller

Glanbia Foods; England; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Glanbia Foods is looking for a Customs & Compliance Controller for a 12-month contract based in Middlesbrough. In this role, you will manage customs compliance throughout the EU, ensuring accurate documentation and strong stakeholder relationships. Excellent communication and IT skills, along with a minimum of 2 years’ experience in customs processes, are essential. This position offers a hybrid working model, promoting a balance between work and life.

Benefits

Staff discounts

Family leave

Health plan

Pension

Qualifications

• Minimum 2 years in export/import or customs compliance.
• Knowledge of UK/EU import/export processes.
• Understanding of customs tariffs and Incoterms.

Responsibilities

• Ensure compliance with customs regulations across EMEA.
• Process customs declarations and export health certificates.
• Coordinate with stakeholders for accurate export documentation.

Skills

Communication skills

IT skills

Financial acumen

Tools

Excel

SAP

Job description

Job Opportunity: Customs & Compliance Controller (Interim 12 month FTC)

Glanbia Performance Nutrition

Join this dynamic team focused on delivering better nutrition for every step of life’s journey.

The Opportunity

We are seeking an experienced Customs & Compliance Controller to join our team on a 12-month contract, reporting to the Interim Customs & Compliance Manager.

You will ensure GPN remains fully compliant with Customs regulations throughout the European Union and internationally, from processing customs declarations and Export Health Certificates to developing end-to-end trade compliance processes, while maintaining strong relationships with stakeholders such as customs brokers and government agencies.

This key role within the Product Supply function requires previous experience with customs processes. You will collaborate with various stakeholders to ensure accurate documentation for each export order, complying with border controls for SPS goods, including processing customs declarations.

• Ownership of all export trade & compliance activities across EMEA and internationally.
• Define and adhere to import requirements across EU Border Control Posts (BCP).
• Coordinate weekly veterinary requirements across UK warehouses, working closely with 3PLs, customs brokers, and transport carriers.
• Maintain a database of POAO ingredients, approved establishments, treatment types, and origins.
• Determine POAO/composite status of FGs and export health certificate requirements.
• Monitor and reconcile EU duty/VAT monthly, providing documentation to Group Tax/Finance.
• Oversee technical data for veterinary inspectors to ensure accurate EHC completion.
• Complete customs declarations in CDS for exports (permanent and Inward Processing).
• Audit customs declarations produced by clearing agents.
• Work with EU Customs agents to classify imports correctly for duty and VAT.
• Establish effective relationships with local authorities to facilitate importation and supply.
• Submit COO and EUR1 for exports via Chamber of Commerce.
• Support customer requests related to customs, classification, and origin queries.
• Provide cover for customs during annual leave, including declarations in CDS.
• Manage purchase orders and validate invoices via Ariba.

The Skills You Will Bring to the Team

• Minimum 2 years’ experience in export/import or customs compliance roles.
• Knowledge of UK/EU import/export processes and Rules of Origin.
• Understanding of customs tariffs and Incoterms.
• Experience with special customs procedures like Inward Processing.
• Excellent communication skills, both verbal and written.
• Strong IT skills, especially Excel and SAP.
• Financial acumen concerning transport budgets and expenses.
• Ability to engage effectively at all levels internally and externally.

If you believe you have what it takes but don't meet every single point, please apply!

Where and How You Will Work

The role is based in Middlesbrough, with a hybrid working model offering flexibility through our Smart Working approach, promoting work-life balance.

What We Offer

Opportunities for career development on a global stage, access to on-demand learning, and a competitive package including staff discounts, family leave, health plan, and pension.

About Glanbia

The Glanbia Group comprises three divisions: Glanbia Performance Nutrition, Glanbia Nutritionals, and Joint Ventures. We employ 6,000 people worldwide, collaborating with global food and beverage companies and selling products in 130 countries.

We celebrate diversity and are committed to inclusive hiring practices, welcoming candidates from all backgrounds.