Customs Clearance Coordinator - Brokerage

Customs Support; Felixstowe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in customs support is seeking a Customs Clearance Coordinator in Felixstowe. This pivotal role involves managing the Customs Declaration processes and ensuring accurate and timely submissions. Candidates should have strong communication and organizational skills, along with the ability to work both independently and as part of a team. Competitive benefits include a healthcare package, pension contributions, and generous holiday allowances.

Benefits

5% company pension contribution

25 days holidays plus additional days

Healthcare coverage including Life Insurance

Income Protection and Mental Health support

Qualifications

• Experience in Customs Declarations processing is preferred.
• Strong team ethic and proactive working style.
• Ability to learn new systems quickly.

Responsibilities

• Oversee the processing of Import/Export and Transit Customs Declarations.
• Work in accordance with customs processes and seek improvements.
• Provide exceptional service in line with SLA's and SOP's.

Skills

Communication

Attention to detail

Organizational skills

Multitasking

Proactive approach

Tools

Excel

Job description

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Customs Clearance Coordinator - Brokerage, Felixstowe

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Client:

Customs Support

Location:

Felixstowe, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8279f9a0de82

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

As a Customs Clearance Coordinator, you will oversee the smooth processing of Import/Export and Transit Customs Declarations for given customers.

A pivotal role that requires attention to detail and being able to work to a process while also giving consideration to how those processes can be improved. Experience in Excel is an advantage but ultimately the ability to expand on basic knowledge and learn new systems is more important. The role requires a strong team ethic but also the ability to work proactively on your own.

What we offer:

Pension: 5% company contribution subject to employee-required auto-enrolment contribution

Holidays: 25 days, with an additional day after two years, another day after five years, plus Bank Holidays

Healthcare: Yes, including Life Insurance, Income Protection, and additional Mental Health support

Strong communication and interpersonal skills

Excellent organisational and multitasking abilities

Detail-oriented with a commitment to accuracy

Ability to work independently and as part of a team

Dedication to providing exceptional service as per our SLA’s/ SOP’s

Proactive and confident

Completes personal goals (Agreed with line manager)

To work in line with Customs Support’s vision, mission and values:

Vision:

We make Customs easy for global trade

Mission:

Be the full-service customs expert. Provide timely and accurate customs services through digital innovation

Deliver international customs support via local presence

Attract and engage the right people

Commit to the highest quality and compliance standards

Learn and improve continuously

Values:

Accountability, Quality, Integrity and Teamwork