Customs Clearance Coordinator

Simarco International Ltd; Ipswich; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established logistics provider is seeking a Customs Clearance Coordinator to enhance its operations in Ipswich. This role is pivotal in ensuring compliance and efficiency in customs procedures. You will manage import/export documentation, engage with authorities, and maintain high standards of customer service. The company offers a collaborative environment, excellent training, and a competitive salary package, making it an ideal opportunity for those passionate about logistics and customs operations. Join a team that values your expertise and supports your career growth.

Benefits

25 Days Annual Leave

Company Pension Scheme

Discount Platform

Cycle to Work Scheme

Full Training and Support

Mental Health Forum

Recognition & Rewards Program

Qualifications

• Experience in customs clearance and operational customs environment.
• Strong administrative and analytical capabilities required.

Responsibilities

• Prepare and process import/export customs declarations efficiently.
• Liaise with clients and manage documentation accurately.

Skills

Communication Skills

Customer Service Skills

Analytical Skills

Attention to Detail

Problem-Solving Skills

Education

GCSE in Maths

GCSE in English

A-Level/Degree or Relevant Certifications

Tools

Microsoft Office

CHIEF

CDS

NCTS

NES

Job description

Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.

Are you experienced in Customs Clearance and looking for your next exciting opportunity? Simarco, a leading provider of international logistics and freight services, is looking for a Customs Clearance Coordinator to join our Ipswich team (Operations Felixstowe). If you thrive in a fast-paced environment and want to be part of a collaborative and dynamic company, we want to hear from you!

Simarco takes pride in being a great place to work, offering excellent training and career development opportunities. Join our team—apply today!

Position:

Key duties & Responsibilities:

As a Customs Clearance Coordinator, you will play a pivotal role within our Customs department, ensuring all documentation and procedures are handled efficiently and compliantly. Your key responsibilities will include:

• Preparing and processing import and export customs declarations via CDS and CHIEF
• Signing customs documentation under Power of Attorney on behalf of clients
• Extracting and managing data from commercial invoices and packing lists
• Liaising with clients and internal departments to obtain and validate clearance information
• Classifying goods and applying relevant customs codes and licences
• Managing import/export documentation such as T-documents, EUR1s, Certificates of Origin, CHEDs, etc.
• Engaging with HMRC, Port Health, and other relevant authorities as required
• Ensuring high standards of accuracy, compliance, and customer service
  
  

Requirements:

Key Skills and Qualifications to succeed in this role:

• Excellent communication and customer service skills
• Strong administrative, numerical, and analytical capabilities
• High attention to detail with good organisational skills
• Proficient in Microsoft Office and comfortable learning new systems
• Minimum GCSE pass in Maths and English
• Ability to work independently and within a team, managing workloads effectively
• Previous experience in an operational customs environment
• Knowledge of CHIEF, CDS, NCTS, NES, and other customs systems
• Familiarity with HMRC import/export regulations and documentation
• A-Level/Degree qualification or relevant industry certifications
• Understanding of ETSF warehouse processes
• Strong problem-solving skills and critical thinking abilities
  
  

Other information:

We can offer you:

• We offer a highly competitive salary
• 25 days annual leave, plus 8 bank holidays
• Company Pension Scheme
• Discount platform – including top retailers
• Full training and support
• Cycle to work scheme
• Regular engagement initiative including treat days!
• Learning Management System for continuous learning
• Mental health forum in place to support with well being
• Simarco Stars – recognition & rewards
• Be part of a well-established logistics company with a strong reputation
  
  

Apply Now:

If you are ready to bring your customs knowledge and passion for logistics to Simarco, click Apply today and upload your CV. We look forward to welcoming you to our team!