Customs Clearance Clerk (days)

Sterling Cross Ltd; Folkestone; On-site; GBP 35,000 - 41,000; Full time

Job summary

A growing freight forwarding company is looking for a Customs Clearance Clerk in Folkestone. In this full-time role, you will handle all aspects of customs clearance and support the operations team, ensuring compliance and excellent service. Your expertise in customs regulations and systems will be critical in managing entries and handling client queries.

Qualifications

• At least 2 years of customs clearance experience, including import and export.
• Strong understanding of UK customs regulations and practices.
• Experience with customs systems such as CNS and Destin8.

Responsibilities

• Manage customs entries and declarations across various transport modes.
• Complete full-cycle import and export entries, including transit documentation.
• Monitor deadlines and client communication throughout the clearance process.

Skills

Customs clearance experience

Excellent communication skills

Time management

Problem-solving

Tools

CNS

Destin8

Multifreight

Job description

Customs Clearance Clerk
Folkestone
£35,000 (dependent on experience)
Monday to Friday, 08:30–17:30

An expanding freight forwarding company is seeking a skilled and experienced Customs Clearance Clerk to support their growing operations team. This full-time, office-based role involves all aspects of customs clearance, including imports, exports, and transit declarations, with a focus on delivering exceptional service and ensuring compliance with UK customs procedures.

About the role:

Working with a collaborative team, you will manage customs entries and declarations from start to finish across various transport modes. This position suits someone who values variety, accuracy, and operates within a professional logistics environment.

Day-to-day duties include:

1. Completing full-cycle import and export entries, including T1 transit documentation
2. Using CNS, Destin8, and Multifreight to submit entries and track clearance progress
3. Reviewing shipping and commercial documentation for accuracy and compliance
4. Applying correct tariff codes and managing duty calculations
5. Handling client queries, post-clearance amendments, and HMRC correspondence
6. Monitoring deadlines and updating clients throughout the clearance process
7. Supporting internal teams with best practices and regulation updates

What we’re looking for:

• At least 2 years of customs clearance experience, including import and export
• Experience with customs systems such as CNS and Destin8
• Knowledge of customs regimes like Home Use, Customs Warehousing, Temporary Admission, and Transit
• Excellent communication and client-facing skills
• Good understanding of tariff classification and UK Border Force regulations
• Strong time management skills and accuracy in high-volume work
• A collaborative and proactive problem-solving approach

This is an exciting opportunity to join a company that values its people, offers long-term career growth, and plays a vital role in international trade logistics.

Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any protected characteristics under the Equality Act 2010.

Candidates must be eligible to live and work in the UK. We act as an Employment Agency for permanent vacancies. Due to high application volumes, we will only respond to candidates with the most relevant skills and experience. If you do not hear within 48 hours, please assume you have been unsuccessful.