Customs Administrator

Den Hartogh; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading logistics service provider in the UK is seeking a Customs Documentation Support to assist with the export and import of goods. The ideal candidate should possess strong organizational skills and be an excellent communicator. Responsibilities include processing customs documentation and liaising with internal teams to ensure compliance. Opportunities for professional growth and a competitive benefits package are offered.

Benefits

Excellent pension and life assurance schemes

25 days of annual holiday

Cycle-to-work scheme

Access to Benefit Hub for exclusive perks

Comprehensive Help@Hand support

Qualifications

• Ambitious and eager to understand all aspects of the business.
• Responsible for accurate customs documentation processing.
• Strive for continuous improvement in customs processes.

Responsibilities

• Support documentation relating to export and import of goods.
• Coordinate customs compliance and processing clearance documentation.
• Liaise with Account Managers regarding customs procedures.

Skills

Strong organisational skills

Excellent communicator

Knowledge of customs processes

Job description

Overview

Ambitious people realising creative logistics solutions.

Where will you be working?

Royal Den Hartogh Logistics is a leading logistics service provider for the chemical, gas, polymer, and food industries. Founded in 1920 in the Netherlands, our family-owned company strongly focuses on safety and sustainability. Together with our customers and suppliers, we develop smart logistics solutions that contribute to a more efficient supply chain. We operate worldwide with 54 locations in 27 countries. Our team consists of over 2,600 employees, and we manage a modern fleet of 25,000 tank containers, 5,000 dry bulk containers and trailers, 575 tank trailers, and nearly 900 trucks.

The Role

Working with the account management team you will be supporting with documentation relating to the export and import of goods – liaising with colleagues, resolving issues, and escalating as appropriate. Working with multiple internal functions and shipping lines to coordinate customs compliance, processing clearance documentation, ensuring the accurate registration of the customs formalities in both internal and external supplier systems UK and EU.

Successful candidates

• Will have strong organisational skills, be an excellent communicator and eager to understand all aspects of our business
• Responsible for processing customs documentation, ensuring all shipping lines and port-based systems are accurate to enable customs compliance
• Cross checking validity and accuracy of documentation and checking customs/shipping documentation, resolving queries, and ensuring records are accurate and up to date
• Liaising with Account Managers to ensure they are provided with correct and up to date information on customs procedures
• Taking responsibility for the documentation relating to the export and import of goods worldwide - processing clearance documentation
• Advising on the documentation necessary for direct import/export, transit movements
• You will strive for continuous improvement and proactively streamline internal process to ensure complete customer satisfaction
• Engage in CPD activity to develop your knowledge on customs processes

What we offer

At Den Hartogh Logistics, we believe people are our greatest strength. When you join our team, you can expect:

• A culture built on trust, ownership, and responsibility, where your contributions truly matter.
• A dynamic and innovative work environment, with operational excellence, continuous improvement, and teamwork at its core.
• Opportunities for professional growth and personal development, supported by tailored training programmes.
• A competitive benefits package, including:
• Excellent pension and life assurance schemes
• 25 days of annual holiday
• Cycle-to-work scheme
• Access to our Benefit Hub for exclusive perks and discounts
• Comprehensive Help@Hand support and Employee Assistance Programme
• A workplace that values ambition, innovation, and collaboration – while never losing sight of the importance of enjoying what we do.

Sounds good? Apply now!

Want to know more? Contact Sarah Langridge, People & Culture Co-ordinator ([e-mail]) or apply directly via the button below.