Customer Value Manager at VC backed AI startup (£60-75k)

Jumpstart; Greater London; Hybrid; GBP 45,000 - 75,000; Full time

Job summary

Jumpstart, a seed-stage AI startup building the AI operating layer for professional services firms, is hiring a Customer Value Manager in London. This hybrid role requires four days in the office and a focus on driving customer outcomes after go-live.

You will own adoption, manage accounts, and feed insights back to product. Prior experience in customer success, account management or consulting is ideal, with bonus if you know accounting or professional services.

Qualifications

• Experience in customer success, account management or consulting.
• Bonus if you know accounting or professional services.

Responsibilities

• Own customer outcomes and prove value after go-live.
• Drive adoption and expansion across accounts.
• Feed what you learn back to product.

Skills

Customer success

Account management

Consulting

Communication

Job description

The job hunting process is sh*t so we flipped it on its head. With Jumpstart, roles at high-growth startups find you.

Right now, we're hiring a Customer Value Manager at a Seed-stage AI startup building the AI operating layer for professional services firms.

London, hybrid (4 days in office)

Accounting, payroll and insurance firms use this platform to grow revenue without adding headcount, selling outcomes instead of hours.

What you'll do:

• Own customer outcomes and prove value after go-live
• Drive adoption and expansion across accounts
• Feed what you learn back to product

Is this you?

• Customer success, account management or consulting experience
• Bonus if you know accounting or professional services

How does Jumpstart work?

We help people land customer-facing and generalist roles at the UK's most exciting VC-backed startups and scaleups.

• Roles, curated: skip the job boards and the applications that go nowhere. You'll hear back within days.
• Founders pitch to you: founder videos show you the role, the team and what they need before you commit to a conversation.
• Startups apply to you: companies that like your profile send you interview requests.
• No recruiters in the middle: when the interest is mutual, we introduce you straight to the founder or hiring lead.
• Respect for your time: a CV and a 45-minute screening call with us to get started.

Once you're in, you get access to Customer Success, Account Management, Implementation, Ops and Generalist roles from Pre-Seed to Series B+, and around half of them aren't advertised anywhere else.

Not convinced? See what Jumpstarters have to say about us.