Customer Test Lead

TN United Kingdom; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player seeks a proactive Customer Test Lead to spearhead testing initiatives within a dynamic agile environment. This pivotal role emphasizes quality assurance, requiring expertise in test strategy development and defect management. You will act as a crucial link between customers and internal teams, ensuring the successful delivery of top-notch software products. If you're passionate about making a significant impact in a global leader in travel retail, this is the perfect opportunity for you. Join a team that values excellence and innovation, and be part of an exciting journey in transforming airline retail.

Qualifications

• Proven experience in leading testing initiatives and driving quality assurance.
• Strong technical interface skills with customers and internal teams.

Responsibilities

• Drive testing initiatives across diverse projects ensuring high-quality delivery.
• Collaborate with leadership to establish strong customer relationships.

Skills

Test strategy development

Test execution

Defect management

Customer UAT support

Test automation

Agile methodologies

Job description

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The Role

We are looking for a proactive and experienced Customer Test Lead to drive testing initiatives across a diverse range of projects. This role is critical in ensuring the delivery of high-quality product solutions within an agile framework.

Working with the Customer Leadership Team and reporting to the Test Manager, you will collaborate closely with the Head of Automation and the Head of Release Management. Additionally, you will play a key role in establishing and maintaining strong professional relationships with our customers, acting as a trusted partner in delivering exceptional results.

If you are passionate about quality assurance and are eager to contribute to a global leader in travel retail, we’d love to hear from you.

Job Overview:

The Customer Test Lead will act as a key technical interface between customers and internal teams, ensuring the successful delivery of high-quality software products and services. The role requires expertise in test strategy development, test execution, defect management, and customer UAT support.

You have a keen interest in test automation, test workflows, and the overall software development lifecycle. You thrive in a fast-paced, high-pressure environment and are excited about the opportunity to make a significant impact in a global leader in travel retail. Available to travel if required.

About Datalex

Datalex's purpose is to transform airline retail. Datalex is a market leader in airline retail technology, offering unique products that enable airlines to drive revenue and profit as digital retailers. Datalex has a strong track record of delivering digital retail transformation for progressive airline brands worldwide, including Aer Lingus, easyJet, JetBlue Airways, Air China, Edelweiss, Air Transat, and Air Macau.

The Group is headquartered in Dublin, Ireland, and maintains offices across Europe, the USA, and China. In 2024, Datalex was awarded the 'Great Place to Work' and 'Best Workplaces in Tech' certifications. Datalex plc is a publicly listed company on Euronext Growth, Dublin.

Learn more at www.datalex.com or follow on LinkedIn @Datalex.