Customer Technology Advisor

WomenTech Network; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology solutions provider in London seeks a Customer Technology Advisor to drive customer success through innovative technology solutions. The ideal candidate will have strong consultative selling skills and a deep understanding of technical services. This role emphasizes collaboration with partners to create impactful solutions. A Bachelor’s or Master’s degree along with a minimum of 5 years in the field is required. Join a forward-thinking team and make a difference in technology delivery.

Benefits

Employee learning programs

Volunteering opportunities

Diverse benefits package

Qualifications

• Minimum 5 years experience selling technical services.
• Ability to translate technical knowledge into customer solutions.
• Excellence in customer facing roles.

Responsibilities

• Drive targeted opportunities with customers.
• Develop profitable deals leveraging Kyndryl's expertise.
• Coordinate pre-sales process ensuring compliance.

Skills

Deep domain knowledge of Services offerings

Consultative selling experience

Technical certifications

Customer-focused

Education

Bachelor's or Master’s degree

Job description

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At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are committed to building a more equitable, inclusive world for our employees, customers, and communities.

The Role

Join our dynamic team as a Customer Technology Advisor within our Go-To-Market team. As a certified expert, you will lead technology solutions for our customers, collaborating with Kyndryl Consult Partners and customer teams. Your role involves leveraging technical expertise to identify opportunities, deliver compelling demonstrations, and develop profitable deals that drive success.

You will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, working closely with stakeholders. Your technical knowledge and certifications will establish you as an authority in your domain, enabling you to provide value-driven solutions tailored to customer needs.

As a Customer Technology Advisor, you will identify business and technical requirements, develop demonstrations and prototypes, and coordinate pre-sales processes to ensure quality and compliance. Building relationships with external partners will be key to co-creating solutions.

Join us to shape the future of technology solutions, make a meaningful impact on our customers, and grow your career with opportunities for hands-on experience, learning, and certification across major platforms.

Who You Are

You are experienced, growth-minded, customer-focused, and inclusive. You possess:

• Deep domain knowledge of services offerings and solutions in your practice area
• Experience translating technical knowledge into customer insights
• Prior consultative selling experience
• Recognized expertise with relevant technical certifications in areas like Application Data and AI, Cloud, Security, etc.

Preferred qualifications include a Bachelor's or Master’s degree and at least 5 years of experience selling technical services to diverse customers.

Our Commitment

We value diversity and inclusion, fostering a workplace where everyone can bring their whole selves. Our initiatives support support, development, and an equitable culture.

What You Can Expect

Work with Fortune 100 clients, access state-of-the-art resources, and benefit from extensive learning programs and certifications. We support your well-being through comprehensive benefits and opportunities for volunteering and community engagement.

Get Referred!

If you know someone at Kyndryl, select ‘Employee Referral’ during your application and enter their Kyndryl email address.