Customer Tech Advisor: AI-Driven Pre-Sales Expert

Kyndryl Inc.; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Kyndryl Inc. in London is seeking a Customer Technology Advisor to lead pre-sales activities and deliver AI-powered technology solutions for customers. You will collaborate with Consulting Partners and customer teams to drive opportunities and craft compelling technical responses.

The role emphasizes demonstrations, proofs of concept, and strategic solutioning, with a focus on applying domain expertise to multi-industry customers. A hybrid-friendly culture supports growth and collaboration.

Qualifications

• Deep domain knowledge of applications and technical solutions.
• Experience translating technical applications into customer insights and solutions.
• Experience selling technical services for multi-industry customers.

Responsibilities

• Lead and coordinate the pre-sales process, ensuring quality and compliance.
• Support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery.
• Identify business and technical requirements to generate winning cross-practice solutions.
• Develop and deliver demonstrations, proofs of concepts, and prototypes to show value.
• Build and nurture relationships with external alliance partners for joint solutions.

Skills

Application services expertise

Consultative selling

Technical certifications

Customer-facing communication

Multi-industry sales

Education

Bachelor’s degree or Master’s degree

Tools

Cloud services knowledge

Data and AI knowledge

Job description

Kyndryl Inc. in London is seeking a Customer Technology Advisor to lead pre-sales activities and deliver AI-powered technology solutions for customers. You will collaborate with Consulting Partners and customer teams to drive opportunities and craft compelling technical responses.

The role emphasizes demonstrations, proofs of concept, and strategic solutioning, with a focus on applying domain expertise to multi-industry customers. A hybrid-friendly culture supports growth and collaboration.