Customer Team Member QUAY ROAD Retail SPAR jobs (inc Greggs/Subway) Customer Team Member

A.F. Blakemore & Son Ltd; Bridlington; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits as a Customer Team Member at a local SPAR store in Bridlington. In this role, you will be pivotal in enhancing the customer experience while supporting store management. Your responsibilities will include greeting customers, processing transactions, and maintaining store operations. With a focus on exceptional service, you will help maximize sales and contribute to a thriving retail environment. This position not only offers a chance to develop your skills in a fast-paced setting but also comes with an excellent benefits package, ensuring a rewarding career in a supportive and inclusive workplace.

Benefits

Generous staff discount

Free Tea & Coffee

Company Pension Scheme

Company Life Insurance

Cycle to work scheme

Wellbeing support

Long Service Awards

Holiday and leave benefits

Qualifications

• Experience in customer service and retail is preferred.
• Ability to follow instructions and maintain attention to detail.

Responsibilities

• Greeting customers and assisting with inquiries.
• Maintaining store operations and stock management.
• Adhering to company policies and procedures.

Skills

Customer Service

Attention to Detail

Cash Handling

Teamwork

Retail Knowledge

Education

Previous experience in retail

Job description

Customer Team Member (18+) SPAR store Quay Rd, Bridlington.

Min of 16 p/w - possibly more hours when the store needs.

Various shifts available including evenings and weekends.

We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Quay Rd, Bridlington, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’

Key Tasks/Responsibilities:

Customer Service:

• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries about products and services and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
• Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Quay Rd SPAR store in Bridlington.

Store Operations:

• Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
• Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
• Adhering to all company policies and procedures and processes.

Key Skills/Knowledge:

• Previous experience in a similar role and/or industry is preferred.
• Reliably follows instructions and procedures with excellent attention to detail.
• Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
• Experience of using a ‘Challenge 25’ policy desirable.
• Keen and enthusiastic approach to working both in a team and independently.
• Previous cash handling experience is preferred but not essential.

What's in it for you?

• Excellent benefits package including:
• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
• Develop your skills and capability in a highly supportive and multi-diverse culture.
• Gain hands-on experience in a high volume, fast paced convenience store.
• Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
• Proactive promotion of internal candidates.
• Free Tea & Coffee.
• Early access to your pay through ‘EarlyPay’.
• 24/7 access to your payslips and Rotas via HR/Payroll portal.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Company Pension Scheme.
• Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
• Cycle to work - Bicycle purchase scheme.
• Long Service Awards.

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in retail, food service and wholesale distribution.

Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Department: [Department Name]

Contract type: Permanent

Hours: Min 16 hrs p/w - possibly more hours when the store needs.

Pay: Up to £12.25 p/hr (depending on age)

Closing date for applications: 7th May, 2025

Shift Pattern: Various shifts available including evenings & weekends.