Customer Team Member - Oxford

Gather & Gather; Staines-upon-Thames; On-site; GBP 1,240,000 - 1,653,000; Full time

Benefits offered by this job

Life assurance

Personal development

Wellbeing programme

Social events

Holiday purchase scheme

Discount vouchers

Job summary

CH&CO, part of Compass Group UK&I, is recruiting a Customer Team Member (Zero Hours) in Oxford to help ensure the smooth running of our hospitality operations. This casual contract offers flexibility while delivering a high standard of service.

You will greet customers, handle payments, represent the brand with a positive attitude, and follow health and safety guidelines. Training and development are provided as part of our commitment to invest in people.

Qualifications

• Passion for delivering outstanding service
• Excellent team player with great communication
• Ability to work under pressure and manage time
• Reliable with strong timekeeping
• Willingness to learn and develop

Responsibilities

• Serves customers with a seamless, personalised experience
• Is knowledgeable about our service and helps customers
• Represents CH&CO and maintains a positive brand image
• Handles cash and operates the till
• Follows Health and Safety regulations

Job description

Customer Team Member - Oxford

2026-10-06T00:00:00

South East England

South East England

GB

KT19 8GY

Any

Gather + Gather

2026-11-12T14:22:50.883

Customer Team Member

We're currently recruiting a dedicated Customer Team Member (Zero Hours) to help ensure the smooth running of the operations in CH&CO on a permanent casual basis, contracted to 0 hours per week.

As a Customer Team Member (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Here's an idea of what your shift patterns will be: Variable shifts

Please note: This role is contracted to weeks per year

Could you bring your spark to CH&CO? Here's what you need to know before applying:

Your key responsibilities will include:

• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about our service and helping customers with natural, engaging service
• Representing CH&CO and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Health and Safety regulations

Our ideal Retail Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate great timekeeping and reliability

Job Reference: com/#####/42700001/52812036/R/WJ #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!