Customer Team Member (Nights) BATTLEFIELD Retail SPAR jobs (inc Greggs/Subway) Customer Team Member

A.F. Blakemore & Son Ltd; Shrewsbury; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading UK family-owned company seeks a Nights Customer Team Member for their SPAR store in Shrewsbury. This role involves providing excellent customer service, managing stock, and contributing to a positive shopping experience. The position offers flexible hours, competitive pay, and numerous benefits including staff discounts and a pension scheme.

Benefits

Generous staff discount

Company pension scheme

Life insurance

Cycle to work scheme

Wellbeing support

Qualifications

• Ability to work at least 1 or 2 nights between 10pm and 6am.
• Understanding of legislative responsibilities in a retail environment.

Responsibilities

• Greeting customers and processing purchases efficiently.
• Managing stock and maintaining a clean sales floor.
• Adhering to company policies and procedures.

Skills

Customer Service

Attention to Detail

Teamwork

Reliability

Education

Previous experience in a similar role

Job description

Customer Team Member Nights (18+) SPAR Battlefield, Shrewsbury

24 Hours P/W - possibly more hours when the store needs.

Shift: 11pm to 7am, Sun, Mon & Tue

We have an exciting opportunity for a Nights- SPAR Customer Team Member. As a Customer Team Member at our SPAR Battlefield, Shrewsbury store, you will play a vital role in supporting our store management and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks to contribute to the store's continuous improvement, ensuring great customer service through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’

Key Tasks/Responsibilities:

• Customer Service:
• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries about products and services and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
• Upselling selected products and highlighting multi-buy offers to maximise sales.
• Store Operations:
• Managing stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock for freshness and timely expiration dates.
• Completing additional tasks such as date checking, stock and gap checking, price changes, promotional displays, and other duties as required.
• Adhering to all company policies, procedures, and processes.

Key Skills/Knowledge:

• Ability to work at least 1 or 2 nights between 10pm and 6am.
• Previous experience in a similar role and/or industry is preferred.
• Reliably follows instructions and procedures with excellent attention to detail.
• Understanding of legislative responsibilities in a retail environment and the skills to support compliance.
• Ability to contribute ideas for delivering exceptional customer service and business growth.
• Experience with ‘Challenge 25’ policy is desirable.
• Keen and enthusiastic, capable of working both independently and in a team.
• Previous cash handling experience is preferred but not essential.

What’s in it for you?

• Excellent benefits including holiday, maternity, and paternity leave and pay exceeding statutory entitlements.
• Opportunities to develop skills in a supportive, diverse culture.
• Hands-on experience in a high-volume, fast-paced convenience store.
• Generous staff discount (excluding alcohol and cigarettes).
• Promotion opportunities for internal candidates.
• Free tea and coffee.
• Early access to pay through ‘EarlyPay’.
• Access to payslips and rotas via HR/Payroll portal 24/7.
• Wellbeing support, including emotional, legal, and financial advice.
• Company pension scheme.
• Company life insurance (1x or 6x annual salary with pension scheme).
• Cycle to work scheme.
• Long service awards.

A.F. Blakemore & Son Ltd is a leading UK family-owned company, operating over 260 SPAR stores with more than 7,000 employees and a turnover of £1.3 billion. We are committed to innovation and creating a distinctive retail experience, with divisions in retail, food service, and wholesale distribution.

Please download the full job description for more details.

Inclusive environment: As a Disability Confident committed employer, we are dedicated to creating a fair, inclusive workplace. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum role criteria.

Department

Contract type: Permanent

Hours

10 Hours P/W - possibly more when the store needs.

Up to £13.75 p/hr (depending on age).

• Staff Discount, Staff Lottery, Pension Scheme, Savings Scheme, Long Service Awards, Cycle to Work, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering.