Customer Team Member - Flexible part-time hours with paid training provided (Hiring Immediately)

JR United Kingdom; Gloucester; Hybrid; GBP 10,000 - 40,000; Part time

Job summary

A leading company in customer service is looking for flexible part-time Customer Team Members in Gloucester. This role provides paid training and entails ensuring great service on the shop floor, supporting the Post Office counter, and promoting community engagement. With benefits like a pension scheme, generous holiday, and discounts on Co-op products, this position welcomes candidates who genuinely care for customers and appreciate teamwork.

Benefits

31 days holiday

Pension scheme with up to 10% employer contributions

30% discount on Co-op products

Virtual healthcare

Paid training and personal development support

Qualifications

• Genuine care for customers and members.
• Positive relationships and customer interactions.
• Flexible to work various shifts.

Responsibilities

• Provide friendly service and support at the Post Office counter.
• Ensure safety and stock levels in the store.
• Assist in community activities and events.

Skills

Customer Care

People Skills

Problem Solving

Flexibility

Job description

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Customer Team Member - Flexible part-time hours with paid training provided (Hiring Immediately), Gloucester

Client: Co-op

Location: Gloucester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 07.06.2025

Expiry Date: 22.07.2025

Job Description:

Closing date: 11-06-2025

Customer Team Member

Location: 9 High Street, Thornbury, Bristol, BS35 2AE

Pay: £12.30 per hour

Contract: 12 hours per week + regular overtime, permanent, part time

Working pattern: 9am to 5:30pm, Monday - Friday, 9am to 1pm, Saturday.

This role includes work on our Post Office Counters. Full, paid training provided. You can apply using your mobile device (no CV needed!).

You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.

We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare, and a 30% discount on all Co-op products.

As a Customer Team Member, you’ll provide great service on the tills and shop floor, and perform tasks like re-stocking shelves and cleaning spillages.

At Co-op, we focus on fairness and community. We support your wellbeing and life events with supportive policies.

What you'll do

• Provide friendly and thoughtful service, responding to queries and supporting the Post Office counter.
• Support colleagues and solve problems for customers and members.
• Ensure store safety and legality, keep shelves stocked, and check prices, dates, and temperatures.
• Help introduce new products and services, sharing experiences with colleagues.
• Support the local community through activities and events.

This job would suit people who have

• A genuine care for customers and members.
• Great people skills and positive relationships.
• A positive approach to change and problem solving.
• The flexibility to work various shifts.

Why Co-op?

• 30% discount on Co-op products, 10% on other brands.
• A pension scheme with up to 10% employer contributions.
• Wagestream app for accessing a portion of your pay early.
• 31 days holiday (pro-rata for part-time).
• Virtual healthcare for you and your family.
• 24/7 employee assistance.
• Paid training and personal development support.
• Rota sharing three weeks in advance.
• Cycle-to-work scheme.

Building an inclusive workplace

We welcome applications from everyone and aim for diverse teams. We can make reasonable adjustments for candidates with disabilities. We are part of the Disability Confident scheme, offering interviews to eligible disabled candidates. We ask if you'd like to be considered under this scheme when you apply.

As part of the application, you’ll complete two online assessments (~20 minutes). More info at jobs.coop.co.uk.