Customer Team Member - Flexible Hours + EarlyPay

Blakemore Trade Partners; Falmouth; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff Discount

Company Pension Scheme

Life Insurance

Cycle to Work Scheme

Wellbeing support

Health Cash Plan

Staff Lottery

Long Service Awards

Job summary

SPAR St Falmouth Albany is seeking a Customer Team Member to support the store team with a focus on delivering excellent customer service, stock control, and promoting sales. The role requires flexibility across shifts and a positive, proactive approach in a busy convenience store environment.

The position offers a friendly, inclusive workplace with opportunities for progression within a large UK retail group.

Qualifications

• Previous experience in a similar role and/or industry is preferred
• Reliably follows instructions and procedures with excellent attention to detail
• Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward
• Experience of using a ‘Challenge 25’ policy desirable
• Keen and enthusiastic approach to working both in a team and independently
• Previous cash handling experience is preferred but not essential

Responsibilities

• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries about products and services and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
• Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Falmouth Albany SPAR store
• Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
• Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
• Adhering to all company policies and procedures and processes.

Skills

Customer service

Attention to detail

Retail legislation

Idea generation

Challenge 25

Teamwork

Cash handling

Job description

SPAR St Falmouth Albany is seeking a Customer Team Member to support the store team with a focus on delivering excellent customer service, stock control, and promoting sales. The role requires flexibility across shifts and a positive, proactive approach in a busy convenience store environment.

The position offers a friendly, inclusive workplace with opportunities for progression within a large UK retail group.