Customer Team Member: Bakery & Store Support

The Co-operative Group; Houghton-le-Spring; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Full training and career development

30% discount on Co-op products

Pension scheme

31 days holiday

GP access

Cycle-to-work

Job summary

The Co-operative Group in Sunderland is seeking a Customer Team Member to join our store team. You will provide friendly, helpful service on the shop floor, tills, and possibly in our bakery or post office, depending on the store.

This part-time role offers paid training, flexible shifts including weekends, and benefits such as staff discounts, pension contributions, and holiday entitlement.

Qualifications

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential).

Responsibilities

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and in our in-store bakery, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community

Skills

Customer service

Flexibility

Retail awareness

Job description

The Co-operative Group in Sunderland is seeking a Customer Team Member to join our store team. You will provide friendly, helpful service on the shop floor, tills, and possibly in our bakery or post office, depending on the store.

This part-time role offers paid training, flexible shifts including weekends, and benefits such as staff discounts, pension contributions, and holiday entitlement.