Customer Team Member

Co-op Group; Wimborne Minster; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Staff discount 30%

Pension contributions

Holiday entitlement 31 days

GP access 24/7

Training and career development

Flexible pay options

Community and charity involvement

Job summary

Co-op Group in Wimborne is seeking a part-time Customer Assistant to join our local store team. You’ll deliver friendly service, keep shelves stocked, check prices and dates, and help customers find what they need on the shop floor and at tills.

This role offers training, a supportive team, and a benefits package including staff discounts, a pension contribution, holiday entitlement, and flexible pay options. You’ll contribute to community connections and Co-op membership benefits.

Qualifications

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential).

Responsibilities

• Deliver friendly service and assist customers on the shop floor and at tills.
• Keep shelves stocked, check prices and stock accuracy.
• Support daily store operations and ensure a safe, welcoming shopping experience.
• Promote Co-op membership and engage with local community initiatives.
• Maintain clean and organized store areas and follow training guidelines.

Skills

Customer service passion

Flexible shifts

Retail interest

Job description

Location: 1 The Parade 147 Wareham Road, Wimborne, BH21 3LA

Pay: £13.04 per hour

Contract: 12 hours per week + regular overtime, permanent contract, part time

Working pattern: Closing shifts from mid-afternoon through to late evening. Will include at least 1 weekend shift which will require flexible availability. Additional availability can be discussed at interview.

Full, paid training provided

Why this job matters:

You'll help keep our shelves stocked and support sales, making sure customers can find what they need. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll promote Co-op membership, helping more customers enjoy the benefits of our unique business.

What you'll do:

• - Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• - Work with your team to keep the store running smoothly
• - Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• - Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• - Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• - Promote Co-op Membership and support your local community

What you'll bring:

• - A genuine passion for helping people and delivering great customer service
• - The ability to work flexibly across a number of shifts and as part of a team
• - An interest in retail and working in a busy store environment (experience not essential)

Why Co-op?

• - Full training and career development resources
• - 30% discount on all Co-op products in-store
• - Flexible access to your pay as you earn it
• - A pension scheme with up to 10% employer contributions
• - 31 days of holiday (including bank holidays, pro rata for part time colleagues)
• - 24/7 access to GP appointments, and colleague support programme
• - Market-leading policies to help you through life's big moments

A place you'll belong:

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

We reserve the right to remove a vacancy before the scheduled closing date.