Customer Team Member

Blakemore Trade Partners

St. Agnes

On-site

GBP 15,000 - 18,000

Part time

3 days ago

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Benefits offered by this job

Holiday leave

Paternity leave

Staff discount

Pension scheme

Free tea & coffee

Early access to pay

Cycle to work

Wellbeing support

Job summary

Blakemore Trade Partners is hiring a Customer Team Member for SPAR St Agnes. You will support store management, deliver great customer service, and help maximise sales across daily tasks in a fast-paced convenience store.

The role is part-time (10 hours per week) with various shifts, and requires 18+ years old. You will be part of a friendly team, with benefits including staff discounts, pension scheme, and wellbeing support.

Qualifications

Previous experience in a similar retail role is preferred.
Excellent attention to detail and ability to follow procedures.
Understanding of retail legislation responsibilities.
Able to contribute ideas for service and sales improvements.
Experience with cash handling is preferred but not essential.

Responsibilities

Greet customers and assist with product inquiries.
Process purchases at the till accurately.
Upsell products and promote offers.
Stock, check deliveries, and maintain a clean store floor.
Adhere to store policies and procedures.

Skills

Retail experience

Attention to detail

Team player

Customer service

Cash handling

Policy familiarity

Job description

Outstanding Training & Development

Customer Team Member (18+) SPAR St Agnes

10 hours

Various Shifts available

We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR St Agnes, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through 'Brilliant Basics, Moments of Wow, Food for later and Food for now!'

Key Tasks/Responsibilities

Customer Service

Greeting customers in a friendly and welcoming manner.
Answering customer inquiries about products and services and assisting customers in finding the items they need.
Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our St Agnes SPAR store

Store Operations

Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
Adhering to all company policies and procedures and processes.

Key Skills/Knowledge

Previous experience in a similar role and/or industry is preferred
Reliably follows instructions and procedures with excellent attention to detail
Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
Ability to contribute ideas for delivering exceptional customer service and driving the business forward
Experience of using a 'Challenge 25' policy desirable
Keen and enthusiastic approach to working both in a team and independently
Previous cash handling experience is preferred but not essential

What's in it for you?

Excellent benefits package including:
Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
Develop your skills and capability in a highly supportive and multi-diverse culture
Outstanding Training & Development
Gain hands-on experience in a high volume, fast paced convenience store
Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
Proactive promotion of internal candidates
Paid Breaks
Free Tea & Coffee
Early access to your pay through 'EarlyPay'
24/7 access to your payslips and Rotas via HR/Payroll portal
Wellbeing support – access to emotional support, counselling, legal and financial advice
Company Pension Scheme
NEST pension scheme
Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
Extra Holidays - Purchase Scheme
Cycle to work - Bicycle purchase scheme
Long Service Awards

About Us

At A.F. Blakemore & Son Ltd, we’re proud of our heritage, but even more excited about our future. What started in Wolverhampton in 1917 as a small, family-run grocery store has grown into one of the UK’s largest privately owned businesses, employing over 5,000 people and generating a turnover of £1.2 billion. We combine the strength of a global brand, while maintaining the values of a family business. We’re constantly evolving, always looking for new and better ways to serve our customers and support our colleagues, making this an exciting place to build your career.

Today, we operate at the heart of communities across the UK, with 243 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution. Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences.

SPAR is the world’s largest international food retail chain, encompassing more than 13,800 stores in 48 countries. With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UK’s leading convenience store group. Being a 'symbol' group means that individual SPAR members retain their independence but enjoy the many benefits of being a part of a global brand.

Inclusive environment:

as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Department

Retail SPAR jobs (inc Greggs/Subway) Customer Team Member

Contract type

Permanent

Hours

10 hrs p/w

Salary

Up to £12.71 p/hr (depending on age)

Benefits