Customer Team Member

Blakemore Trade Partners

Callington

On-site

GBP 7,103,000 - 11,836,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Staff Discount

Pension Scheme

Long Service Awards

Cycle to Work Scheme

Health Cash Plan

Job summary

A.F. Blakemore & Son Ltd is recruiting a SPAR Customer Team Member for Callington, delivering friendly service in a busy store during Monday and Tuesday evenings. The role focuses on customer support, till operations and ensuring product availability.

You will join a supportive team, benefit from extensive training, a generous staff discount, and a pension scheme, while helping to maximise sales and maintain high standards of customer care.

Qualifications

Previous experience in a similar role is preferred.
Reliable attention to detail and ability to follow procedures.
Some understanding of retail legislation and compliance responsibilities.
Able to contribute ideas for delivering exceptional customer service.

Responsibilities

Greet and assist customers with a friendly, efficient service.
Operate tills accurately and process purchases.
Support stock replenishment, display promotions and maintain shop floor order.
Adhere to company policies and procedures at all times.

Skills

Customer service

Attention to detail

Cash handling

Team player

Policy compliance

Challenge 25

Job description

Outstanding Training & Development

Role overview

Customer Team Member (18+) SPAR Callington

13 Hours per week - Monday and Tuesday Evenings

Must be over 18

We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Callington, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’

Key Tasks/Responsibilities

Customer Service:

Greeting customers in a friendly and welcoming manner.
Answering customer inquiries about products and services and assisting customers in finding the items they need.
Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Callington SPAR store

Store Operations:

Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
Adhering to all company policies and procedures and processes.

Key Skills/Knowledge

Previous experience in a similar role and/or industry is preferred
Reliably follows instructions and procedures with excellent attention to detail
Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
Ability to contribute ideas for delivering exceptional customer service and driving the business forward
Experience of using a ‘Challenge 25’ policy desirable
Keen and enthusiastic approach to working both in a team and independently
Previous cash handling experience is preferred but not essential

What's in it for you?

Excellent benefits package including:
Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
Develop your skills and capability in a highly supportive and multi-diverse culture
Outstanding Training & Development
Gain hands‑on experience in a high volume, fast paced convenience store
Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
Proactive promotion of internal candidates
Paid Breaks
Free Tea & Coffee
Early access to your pay through ‘EarlyPay’
24/7 access to your payslips and Rotas via HR/Payroll portal
Wellbeing support – access to emotional support, counselling, legal and financial advice
Company Pension Scheme
NEST pension scheme
Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
Extra Holidays - Purchase Scheme
Cycle to work - Bicycle purchase scheme
Long Service Awards

About Us

A.F. Blakemore & Son Ltd, we’re proud of our heritage, but even more excited about our future. What started in Wolverhampton in 1917 as a small, family‑run grocery store has grown into one of the UK’s largest privately owned businesses, employing over 5,000 people and generating a turnover of £1.2 billion. We combine the strength of a global brand, while maintaining the values of a family business. We’re constantly evolving, always looking for new and better ways to serve our customers and support our colleagues, making this an exciting place to build your career.

Today, we operate at the heart of communities across the UK, with 243 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution. Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences.

SPAR is the world’s largest international food retail chain, encompassing more than 13,800 stores in 48 countries. With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UK’s leading convenience store group. Being a ‘symbol’ group means that individual SPAR members retain their independence but enjoy the many benefits of being a part of a global brand.

Please Download The Job Description For More Information.

Inclusive environment:

as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Department

Retail SPAR jobs (inc Greggs/Subway) Customer Team Member

Contract type

Permanent

Hours

13 Hours per week - Monday and Tuesday Evenings

Salary

Up to £12.71 p/hr (depending on age)

Benefits